@Override
protected boolean isAccessAllowed(Ticket ticket) {
UserDetails currentUser = this.getCurrentUser();
boolean allowed = false;
int status = ticket.getStatus();
if (this.getAuthorizationManager()
.isAuthOnPermission(currentUser, JpWttSystemConstants.WTT_ADMIN_PERMISSION)
|| (Ticket.STATES_ASSIGNABLE == status && this.userHasRole(ticket.getWttRole()))
|| Ticket.STATES_ASSIGNED == status
&& currentUser.getUsername().equals(ticket.getWttOperator())) {
allowed = true;
}
return allowed;
}
public boolean isOperationAllowed(Ticket ticket, int operationCode) {
boolean allowed = false;
int status = ticket.getStatus();
String operator = ticket.getWttOperator();
UserDetails currentUser = this.getCurrentUser();
boolean isAdmin =
this.getAuthorizationManager()
.isAuthOnPermission(currentUser, JpWttSystemConstants.WTT_ADMIN_PERMISSION);
switch (operationCode) {
case TicketOperation.OPERATIONS_SETASSIGNABLE:
if (isAdmin && (Ticket.STATES_OPENED == status || Ticket.STATES_WORKING == status)) {
allowed = true;
}
break;
case TicketOperation.OPERATIONS_TAKEINCHARGE:
if ((isAdmin && (Ticket.STATES_OPENED == status || Ticket.STATES_WORKING == status))
|| (Ticket.STATES_ASSIGNABLE == status && this.userHasRole(ticket.getWttRole()))) {
allowed = true;
}
break;
case TicketOperation.OPERATIONS_ANSWER:
case TicketOperation.OPERATIONS_UPDATE:
case TicketOperation.OPERATIONS_CLOSE:
if (Ticket.STATES_ASSIGNED == status && currentUser.getUsername().equals(operator)) {
allowed = true;
}
break;
case TicketOperation.OPERATIONS_RELEASE:
if ((isAdmin && (Ticket.STATES_ASSIGNABLE == status || Ticket.STATES_ASSIGNED == status))
|| (Ticket.STATES_ASSIGNED == status && currentUser.getUsername().equals(operator))) {
allowed = true;
}
break;
}
return allowed;
}
