public ActionForward createEscalation( ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) throws Exception { ActionErrors errors = new ActionErrors(); ActionForward forward = new ActionForward(); try { HttpSession session = request.getSession(false); UserDetailsDTO userDetails = (UserDetailsDTO) session.getAttribute("USER_INFO"); EscalationForm escalationForm = (EscalationForm) form; EscalationDTO escalationDTO = new EscalationDTO(); EscalationDao escalationDaoImpl = new EscalationDaoImpl(); if (escalationForm != null) { logger.info("Form is not null"); logger.debug("Form is not null"); String userName = userDetails.getUserLoginId(); escalationForm.setCreated_by(userName); escalationForm.setModified_by(userName); List escalation_level_list = escalationForm.getEscalation_level_list(); BeanUtils.copyProperties(escalationDTO, escalationForm); int flag = escalationDaoImpl.createEscalation(escalationDTO); if (flag == 1) { // errors.add(null, new ActionError("create.escalation.success")); // saveErrors(request, errors); request.setAttribute( "RESET", "TRUE"); // used to identify from the initCreate Action that the action is called // after successfull creation. errors.add(null, new ActionError("create.escalation.success")); saveErrors(request, errors); } else if (flag == 2) { // errors.add(null, new ActionError("create.escalation.existing")); // saveErrors(request, errors); request.setAttribute( "RESET", "TRUE"); // used to identify from the initCreate Action that the action is called // after successfull creation. errors.add(null, new ActionError("create.escalation.existing")); saveErrors(request, errors); } } } catch (BusinessException exp) { exp.printStackTrace(); errors.add("createEscalation", new ActionError(exp.getBusinessCode())); saveErrors(request, errors); return mapping.findForward("InitCreateEscalation"); } catch (ApplicationException exp) { exp.printStackTrace(); errors.add("createEscalation", new ActionError(exp.getBusinessCode())); saveErrors(request, errors); return mapping.findForward("InitCreateEscalation"); } catch (Exception exp) { exp.printStackTrace(); errors.add("createEscalation", new ActionError("")); saveErrors(request, errors); return mapping.findForward("InitCreateEscalation"); } forward = mapping.findForward("CreateEscalationSuccess"); return (forward); }