private void readFromParcel(Parcel in) {
   mBody = in.readString();
   mServiceCategory = in.readInt();
   mSeverity = Severity.values()[in.readInt()];
   mUrgency = Urgency.values()[in.readInt()];
   mCertainty = Certainty.values()[in.readInt()];
   mLanguageCode = in.readInt();
 }
 public void writeToParcel(Parcel dest, int flags) {
   dest.writeString(mBody);
   dest.writeInt(mServiceCategory);
   dest.writeInt(mSeverity.ordinal());
   dest.writeInt(mUrgency.ordinal());
   dest.writeInt(mCertainty.ordinal());
   dest.writeInt(mLanguageCode);
 }