protected void executeAction(ClientService svc, CreateTicketForm form) throws Exception { String purpose = form.getPurpose(); if (StringUtils.isEmptyOrNull(purpose)) { svc.getResponse() .sendError(HttpServletResponse.SC_FORBIDDEN, "You must supply a ticket purpose"); return; } String email = svc.getClientInfo().getPrimaryEmail(); String ticket = createTicket(purpose, email); svc.sendHeader(TICKET_HEADER, ticket); }