public void userHasLogged(String user) {
boolean isAnonymous = "".equals(StringUtils.parseName(user));
String title =
"Smack Debug Window -- "
+ (isAnonymous ? "" : StringUtils.parseBareAddress(user))
+ "@"
+ connection.getServiceName()
+ ":"
+ connection.getPort();
title += "/" + StringUtils.parseResource(user);
frame.setTitle(title);
}
/**
* Returns true if the workgroup is available for receiving new requests. The workgroup will be
* available only when agents are available for this workgroup.
*
* @return true if the workgroup is available for receiving new requests.
* @throws XMPPException
*/
public boolean isAvailable() throws XMPPException {
Presence directedPresence = new Presence(Presence.Type.available);
directedPresence.setTo(workgroupJID);
PacketFilter typeFilter = new PacketTypeFilter(Presence.class);
PacketFilter fromFilter = FromMatchesFilter.create(workgroupJID);
PacketCollector collector =
connection.createPacketCollector(new AndFilter(fromFilter, typeFilter));
connection.sendPacket(directedPresence);
Presence response = (Presence) collector.nextResultOrThrow();
return Presence.Type.available == response.getType();
}
/**
* Subscribes this provider as interested in receiving notifications for new mail messages from
* Google mail services such as Gmail or Google Apps.
*/
private void subscribeForGmailNotifications() {
// first check support for the notification service
String accountIDService = jabberProvider.getAccountID().getService();
boolean notificationsAreSupported =
jabberProvider.isFeatureSupported(accountIDService, NewMailNotificationIQ.NAMESPACE);
if (!notificationsAreSupported) {
if (logger.isDebugEnabled())
logger.debug(
accountIDService
+ " does not seem to provide a Gmail notification "
+ " service so we won't be trying to subscribe for it");
return;
}
if (logger.isDebugEnabled())
logger.debug(
accountIDService
+ " seems to provide a Gmail notification "
+ " service so we will try to subscribe for it");
ProviderManager providerManager = ProviderManager.getInstance();
providerManager.addIQProvider(
MailboxIQ.ELEMENT_NAME, MailboxIQ.NAMESPACE, new MailboxIQProvider());
providerManager.addIQProvider(
NewMailNotificationIQ.ELEMENT_NAME,
NewMailNotificationIQ.NAMESPACE,
new NewMailNotificationProvider());
Connection connection = jabberProvider.getConnection();
connection.addPacketListener(new MailboxIQListener(), new PacketTypeFilter(MailboxIQ.class));
connection.addPacketListener(
new NewMailNotificationListener(), new PacketTypeFilter(NewMailNotificationIQ.class));
if (opSetPersPresence.getCurrentStatusMessage().equals(JabberStatusEnum.OFFLINE)) return;
// create a query with -1 values for newer-than-tid and
// newer-than-time attributes
MailboxQueryIQ mailboxQuery = new MailboxQueryIQ();
if (logger.isTraceEnabled())
logger.trace(
"sending mailNotification for acc: "
+ jabberProvider.getAccountID().getAccountUniqueID());
jabberProvider.getConnection().sendPacket(mailboxQuery);
}
// Register file transfer features on every established connection
// to make sure we register them before creating our
// ServiceDiscoveryManager
static {
Connection.addConnectionCreationListener(
new ConnectionCreationListener() {
public void connectionCreated(Connection connection) {
FileTransferNegotiator.getInstanceFor(connection);
}
});
}
/**
* Returns the Form to use for all clients of a workgroup. It is unlikely that the server will
* change the form (without a restart) so it is safe to keep the returned form for future
* submissions.
*
* @return the Form to use for searching transcripts.
* @throws XMPPException if an error occurs while sending the request to the server.
*/
public Form getWorkgroupForm() throws XMPPException {
WorkgroupForm workgroupForm = new WorkgroupForm();
workgroupForm.setType(IQ.Type.GET);
workgroupForm.setTo(workgroupJID);
WorkgroupForm response =
(WorkgroupForm) connection.createPacketCollectorAndSend(workgroupForm).nextResultOrThrow();
return Form.getFormFrom(response);
}
/**
* Asks the workgroup for it's Properties
*
* @return the WorkgroupProperties for the specified workgroup.
* @throws XMPPException if an error occurs while getting information from the server.
*/
public WorkgroupProperties getWorkgroupProperties() throws XMPPException {
WorkgroupProperties request = new WorkgroupProperties();
request.setType(IQ.Type.GET);
request.setTo(workgroupJID);
WorkgroupProperties response =
(WorkgroupProperties) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
return response;
}
/**
* Asks the workgroup for it's Sound Settings.
*
* @return soundSettings the sound settings for the specified workgroup.
* @throws XMPPException if an error occurs while getting information from the server.
*/
public SoundSettings getSoundSettings() throws XMPPException {
SoundSettings request = new SoundSettings();
request.setType(IQ.Type.GET);
request.setTo(workgroupJID);
SoundSettings response =
(SoundSettings) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
return response;
}
/**
* Departs the workgroup queue. If the user is not currently in the queue, this method will do
* nothing.
*
* <p>
*
* <p>Normally, the user would not manually leave the queue. However, they may wish to under
* certain circumstances -- for example, if they no longer wish to be routed to an agent because
* they've been waiting too long.
*
* @throws XMPPException if an error occured trying to send the depart queue request to the
* server.
*/
public void departQueue() throws XMPPException {
// If not in the queue ignore the depart request.
if (!inQueue) {
return;
}
DepartQueuePacket departPacket = new DepartQueuePacket(this.workgroupJID);
connection.createPacketCollectorAndSend(departPacket).nextResultOrThrow();
// Notify listeners that we're no longer in the queue.
fireQueueDepartedEvent();
}
/**
* Joins the workgroup queue to wait to be routed to an agent. After joining the queue, queue
* status events will be sent to indicate the user's position and estimated time left in the
* queue. Once joining the queue, there are three ways the user can leave the queue:
*
* <ul>
* <p>
* <li>The user is routed to an agent, which triggers a GroupChat invitation.
* <li>The user asks to leave the queue by calling the {@link #departQueue} method.
* <li>A server error occurs, or an administrator explicitly removes the user from the queue.
* </ul>
*
* <p>A user cannot request to join the queue again if already in the queue. Therefore, this
* method will throw an IllegalStateException if the user is already in the queue.
*
* <p>
*
* <p>Some servers may be configured to require certain meta-data in order to join the queue.
*
* <p>
*
* <p>The server tracks the conversations that a user has with agents over time. By default, that
* tracking is done using the user's JID. However, this is not always possible. For example, when
* the user is logged in anonymously using a web client. In that case the user ID might be a
* randomly generated value put into a persistent cookie or a username obtained via the session.
* When specified, that userID will be used instead of the user's JID to track conversations. The
* server will ignore a manually specified userID if the user's connection to the server is not
* anonymous.
*
* @param answerForm the completed form associated with the join reqest.
* @param userID String that represents the ID of the user when using anonymous sessions or
* <tt>null</tt> if a userID should not be used.
* @throws XMPPException if an error occured joining the queue. An error may indicate that a
* connection failure occured or that the server explicitly rejected the request to join the
* queue.
*/
public void joinQueue(Form answerForm, String userID) throws XMPPException {
// If already in the queue ignore the join request.
if (inQueue) {
throw new IllegalStateException("Already in queue " + workgroupJID);
}
JoinQueuePacket joinPacket = new JoinQueuePacket(workgroupJID, answerForm, userID);
connection.createPacketCollectorAndSend(joinPacket).nextResultOrThrow();
// Notify listeners that we've joined the queue.
fireQueueJoinedEvent();
}
private void handlePacket(Packet packet) {
if (packet instanceof Message) {
Message msg = (Message) packet;
// Check to see if the user left the queue.
PacketExtension pe = msg.getExtension("depart-queue", "http://jabber.org/protocol/workgroup");
PacketExtension queueStatus =
msg.getExtension("queue-status", "http://jabber.org/protocol/workgroup");
if (pe != null) {
fireQueueDepartedEvent();
} else if (queueStatus != null) {
QueueUpdate queueUpdate = (QueueUpdate) queueStatus;
if (queueUpdate.getPosition() != -1) {
fireQueuePositionEvent(queueUpdate.getPosition());
}
if (queueUpdate.getRemaingTime() != -1) {
fireQueueTimeEvent(queueUpdate.getRemaingTime());
}
} else {
// Check if a room invitation was sent and if the sender is the workgroup
MUCUser mucUser = (MUCUser) msg.getExtension("x", "http://jabber.org/protocol/muc#user");
MUCUser.Invite invite = mucUser != null ? mucUser.getInvite() : null;
if (invite != null && workgroupJID.equals(invite.getFrom())) {
String sessionID = null;
Map<String, List<String>> metaData = null;
pe = msg.getExtension(SessionID.ELEMENT_NAME, SessionID.NAMESPACE);
if (pe != null) {
sessionID = ((SessionID) pe).getSessionID();
}
pe = msg.getExtension(MetaData.ELEMENT_NAME, MetaData.NAMESPACE);
if (pe != null) {
metaData = ((MetaData) pe).getMetaData();
}
WorkgroupInvitation inv =
new WorkgroupInvitation(
connection.getUser(),
msg.getFrom(),
workgroupJID,
sessionID,
msg.getBody(),
msg.getFrom(),
metaData);
fireInvitationEvent(inv);
}
}
}
}
/**
* Asks the workgroup for it's Chat Settings.
*
* @return key specify a key to retrieve only that settings. Otherwise for all settings, key
* should be null.
* @throws XMPPException if an error occurs while getting information from the server.
*/
private ChatSettings getChatSettings(String key, int type) throws XMPPException {
ChatSettings request = new ChatSettings();
if (key != null) {
request.setKey(key);
}
if (type != -1) {
request.setType(type);
}
request.setType(IQ.Type.GET);
request.setTo(workgroupJID);
ChatSettings response =
(ChatSettings) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
return response;
}
/** * Creates a new workgroup instance using the specified workgroup JID (eg * [email protected]) and XMPP connection. The connection must have undergone a * successful login before being used to construct an instance of this class. * * @param workgroupJID the JID of the workgroup. * @param connection an XMPP connection which must have already undergone a successful login. */ public Workgroup(String workgroupJID, Connection connection) { // Login must have been done before passing in connection. if (!connection.isAuthenticated()) { throw new IllegalStateException("Must login to server before creating workgroup."); } this.workgroupJID = workgroupJID; this.connection = connection; inQueue = false; invitationListeners = new ArrayList<WorkgroupInvitationListener>(); queueListeners = new ArrayList<QueueListener>(); // Register as a queue listener for internal usage by this instance. addQueueListener( new QueueListener() { public void joinedQueue() { inQueue = true; } public void departedQueue() { inQueue = false; queuePosition = -1; queueRemainingTime = -1; } public void queuePositionUpdated(int currentPosition) { queuePosition = currentPosition; } public void queueWaitTimeUpdated(int secondsRemaining) { queueRemainingTime = secondsRemaining; } }); /** * Internal handling of an invitation.Recieving an invitation removes the user from the queue. */ MultiUserChat.addInvitationListener( connection, new org.jivesoftware.smackx.muc.InvitationListener() { public void invitationReceived( Connection conn, String room, String inviter, String reason, String password, Message message) { inQueue = false; queuePosition = -1; queueRemainingTime = -1; } }); // Register a packet listener for all the messages sent to this client. PacketFilter typeFilter = new PacketTypeFilter(Message.class); connection.addPacketListener( new PacketListener() { public void processPacket(Packet packet) { handlePacket(packet); } }, typeFilter); }
/** Creates the debug process, which is a GUI window that displays XML traffic. */
private void createDebug() {
frame =
new JFrame(
"Smack Debug Window -- " + connection.getServiceName() + ":" + connection.getPort());
// Add listener for window closing event
frame.addWindowListener(
new WindowAdapter() {
public void windowClosing(WindowEvent evt) {
rootWindowClosing(evt);
}
});
// We'll arrange the UI into four tabs. The first tab contains all data, the second
// client generated XML, the third server generated XML, and the fourth is packet
// data from the server as seen by Smack.
JTabbedPane tabbedPane = new JTabbedPane();
JPanel allPane = new JPanel();
allPane.setLayout(new GridLayout(3, 1));
tabbedPane.add("All", allPane);
// Create UI elements for client generated XML traffic.
final JTextArea sentText1 = new JTextArea();
final JTextArea sentText2 = new JTextArea();
sentText1.setEditable(false);
sentText2.setEditable(false);
sentText1.setForeground(new Color(112, 3, 3));
sentText2.setForeground(new Color(112, 3, 3));
allPane.add(new JScrollPane(sentText1));
tabbedPane.add("Sent", new JScrollPane(sentText2));
// Add pop-up menu.
JPopupMenu menu = new JPopupMenu();
JMenuItem menuItem1 = new JMenuItem("Copy");
menuItem1.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
// Get the clipboard
Clipboard clipboard = Toolkit.getDefaultToolkit().getSystemClipboard();
// Set the sent text as the new content of the clipboard
clipboard.setContents(new StringSelection(sentText1.getText()), null);
}
});
JMenuItem menuItem2 = new JMenuItem("Clear");
menuItem2.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
sentText1.setText("");
sentText2.setText("");
}
});
// Add listener to the text area so the popup menu can come up.
MouseListener popupListener = new PopupListener(menu);
sentText1.addMouseListener(popupListener);
sentText2.addMouseListener(popupListener);
menu.add(menuItem1);
menu.add(menuItem2);
// Create UI elements for server generated XML traffic.
final JTextArea receivedText1 = new JTextArea();
final JTextArea receivedText2 = new JTextArea();
receivedText1.setEditable(false);
receivedText2.setEditable(false);
receivedText1.setForeground(new Color(6, 76, 133));
receivedText2.setForeground(new Color(6, 76, 133));
allPane.add(new JScrollPane(receivedText1));
tabbedPane.add("Received", new JScrollPane(receivedText2));
// Add pop-up menu.
menu = new JPopupMenu();
menuItem1 = new JMenuItem("Copy");
menuItem1.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
// Get the clipboard
Clipboard clipboard = Toolkit.getDefaultToolkit().getSystemClipboard();
// Set the sent text as the new content of the clipboard
clipboard.setContents(new StringSelection(receivedText1.getText()), null);
}
});
menuItem2 = new JMenuItem("Clear");
menuItem2.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
receivedText1.setText("");
receivedText2.setText("");
}
});
// Add listener to the text area so the popup menu can come up.
popupListener = new PopupListener(menu);
receivedText1.addMouseListener(popupListener);
receivedText2.addMouseListener(popupListener);
menu.add(menuItem1);
menu.add(menuItem2);
// Create UI elements for interpreted XML traffic.
final JTextArea interpretedText1 = new JTextArea();
final JTextArea interpretedText2 = new JTextArea();
interpretedText1.setEditable(false);
interpretedText2.setEditable(false);
interpretedText1.setForeground(new Color(1, 94, 35));
interpretedText2.setForeground(new Color(1, 94, 35));
allPane.add(new JScrollPane(interpretedText1));
tabbedPane.add("Interpreted", new JScrollPane(interpretedText2));
// Add pop-up menu.
menu = new JPopupMenu();
menuItem1 = new JMenuItem("Copy");
menuItem1.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
// Get the clipboard
Clipboard clipboard = Toolkit.getDefaultToolkit().getSystemClipboard();
// Set the sent text as the new content of the clipboard
clipboard.setContents(new StringSelection(interpretedText1.getText()), null);
}
});
menuItem2 = new JMenuItem("Clear");
menuItem2.addActionListener(
new ActionListener() {
public void actionPerformed(ActionEvent e) {
interpretedText1.setText("");
interpretedText2.setText("");
}
});
// Add listener to the text area so the popup menu can come up.
popupListener = new PopupListener(menu);
interpretedText1.addMouseListener(popupListener);
interpretedText2.addMouseListener(popupListener);
menu.add(menuItem1);
menu.add(menuItem2);
frame.getContentPane().add(tabbedPane);
frame.setSize(550, 400);
frame.setVisible(true);
// Create a special Reader that wraps the main Reader and logs data to the GUI.
ObservableReader debugReader = new ObservableReader(reader);
readerListener =
new ReaderListener() {
public void read(String str) {
int index = str.lastIndexOf(">");
if (index != -1) {
receivedText1.append(str.substring(0, index + 1));
receivedText2.append(str.substring(0, index + 1));
receivedText1.append(NEWLINE);
receivedText2.append(NEWLINE);
if (str.length() > index) {
receivedText1.append(str.substring(index + 1));
receivedText2.append(str.substring(index + 1));
}
} else {
receivedText1.append(str);
receivedText2.append(str);
}
}
};
debugReader.addReaderListener(readerListener);
// Create a special Writer that wraps the main Writer and logs data to the GUI.
ObservableWriter debugWriter = new ObservableWriter(writer);
writerListener =
new WriterListener() {
public void write(String str) {
sentText1.append(str);
sentText2.append(str);
if (str.endsWith(">")) {
sentText1.append(NEWLINE);
sentText2.append(NEWLINE);
}
}
};
debugWriter.addWriterListener(writerListener);
// Assign the reader/writer objects to use the debug versions. The packet reader
// and writer will use the debug versions when they are created.
reader = debugReader;
writer = debugWriter;
// Create a thread that will listen for all incoming packets and write them to
// the GUI. This is what we call "interpreted" packet data, since it's the packet
// data as Smack sees it and not as it's coming in as raw XML.
listener =
new PacketListener() {
public void processPacket(Packet packet) {
interpretedText1.append(packet.toXML());
interpretedText2.append(packet.toXML());
interpretedText1.append(NEWLINE);
interpretedText2.append(NEWLINE);
}
};
}
/**
* Notification that the root window is closing. Stop listening for received and transmitted
* packets.
*
* @param evt the event that indicates that the root window is closing
*/
public void rootWindowClosing(WindowEvent evt) {
connection.removePacketListener(listener);
((ObservableReader) reader).removeReaderListener(readerListener);
((ObservableWriter) writer).removeWriterListener(writerListener);
}