public boolean onConsoleRunCommand(String[] args) {
    if (args.length < 2) return false;
    int ticketId = -1;
    try {
      ticketId = Integer.parseInt(args[0]);
    } catch (NumberFormatException e) {
      HelpTicketMain.plugin.chat.outWarn("The Ticket id \"" + args[0] + "\" is invalid");
      return true;
    }

    Ticket ticket = TicketManager.getTicket(ticketId);
    if (ticket == null) {
      HelpTicketMain.plugin.chat.outWarn("The Ticket with the id \"" + ticketId + "\" is invalid");
      return true;
    }
    if (args[1].equalsIgnoreCase("increase")) {
      if (ticket.getPriority() == PriorityType.HIGH) {
        HelpTicketMain.plugin.chat.out(
            HelpTicketMain.replace(HelpTicketLanguageHelper.TICKET_PRIORITY_FAIL_TOO_HIGH, ticket));
        return true;
      }
      ticket.increasePriority();
      ticket.setReadStatus(ReadStatusType.UNREAD);
      ticket.save();
      HelpTicketMain.plugin.chat.out(
          HelpTicketMain.replace(HelpTicketLanguageHelper.TICKET_PRIORITY_SUCCESS, ticket));
      if ((ticket.getPlayerOwner() != null) && (ticket.getPlayerOwner().isOnline())) {
        HelpTicketMain.replaceAndSend(
            ticket.getPlayerOwner(), HelpTicketLanguageHelper.TICKET_NEW_UPDATE, ticket);
      }
      return true;
    }
    if (args[1].equalsIgnoreCase("decrease")) {
      if (ticket.getPriority() == PriorityType.LOW) {
        HelpTicketMain.plugin.chat.out(
            HelpTicketMain.replace(HelpTicketLanguageHelper.TICKET_PRIORITY_FAIL_TOO_LOW, ticket));
        return true;
      }
      ticket.decreasePriority();
      ticket.setReadStatus(ReadStatusType.UNREAD);
      ticket.save();
      HelpTicketMain.plugin.chat.out(
          HelpTicketMain.replace(HelpTicketLanguageHelper.TICKET_PRIORITY_SUCCESS, ticket));
      if ((ticket.getPlayerOwner() != null) && (ticket.getPlayerOwner().isOnline())) {
        HelpTicketMain.replaceAndSend(
            ticket.getPlayerOwner(), HelpTicketLanguageHelper.TICKET_NEW_UPDATE, ticket);
      }
      return true;
    }
    return false;
  }
 public boolean onPlayerRunCommand(Player player, String[] args) {
   if (args.length < 1) return false;
   if (PlayerSession.getPlayerSession(player.getName()) == null) {
     HelpTicketMain.plugin.chat.sendPlayerMessage(
         player,
         HelpTicketMain.plugin.language.getNode(
             HelpTicketLanguageHelper.TICKET_INFO_FAIL_SESSION_INVALID));
     return true;
   }
   Ticket ticket = PlayerSession.getPlayerSession(player.getName()).getTicket();
   if (args[0].equalsIgnoreCase("increase")) {
     if (ticket.getPriority() == PriorityType.HIGH) {
       HelpTicketMain.replaceAndSend(
           player, HelpTicketLanguageHelper.TICKET_PRIORITY_FAIL_TOO_HIGH, ticket);
       return true;
     }
     ticket.increasePriority();
     ticket.setReadStatus(ReadStatusType.UNREAD);
     ticket.save();
     HelpTicketMain.replaceAndSend(
         player, HelpTicketLanguageHelper.TICKET_PRIORITY_SUCCESS, ticket);
     if ((!player.getName().equalsIgnoreCase(ticket.getOwner()))
         && (ticket.getPlayerOwner() != null)
         && (ticket.getPlayerOwner().isOnline())) {
       HelpTicketMain.replaceAndSend(
           ticket.getPlayerOwner(), HelpTicketLanguageHelper.TICKET_NEW_UPDATE, ticket);
     }
     return true;
   }
   if (args[0].equalsIgnoreCase("decrease")) {
     if (ticket.getPriority() == PriorityType.LOW) {
       HelpTicketMain.replaceAndSend(
           player, HelpTicketLanguageHelper.TICKET_PRIORITY_FAIL_TOO_LOW, ticket);
       return true;
     }
     ticket.decreasePriority();
     ticket.setReadStatus(ReadStatusType.UNREAD);
     ticket.save();
     HelpTicketMain.replaceAndSend(
         player, HelpTicketLanguageHelper.TICKET_PRIORITY_SUCCESS, ticket);
     if ((!player.getName().equalsIgnoreCase(ticket.getOwner()))
         && (ticket.getPlayerOwner() != null)
         && (ticket.getPlayerOwner().isOnline())) {
       HelpTicketMain.replaceAndSend(
           ticket.getPlayerOwner(), HelpTicketLanguageHelper.TICKET_NEW_UPDATE, ticket);
     }
     return true;
   }
   return false;
 }