public ActionForward fetchEscalationLevel(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
EscalationForm escalationForm = (EscalationForm) form;
EscalationDTO escalationDTO = new EscalationDTO();
String escalation_level_status = null;
Document document = DocumentHelper.createDocument();
Element root = document.addElement("options");
Element optionElement, hiddenElement;
try {
String escalation_type = escalationForm.getEscalation_type();
String workflow_step_id = escalationForm.getWorkflow_step_id();
System.out.println("escalation_type---->" + escalation_type);
System.out.println("workflow_step_id---->" + workflow_step_id);
if (escalation_type != null && workflow_step_id != null) {
populate(form, request);
List escalation_level_list =
escalationDaoImpl.getEscalation_Level(escalation_type, workflow_step_id);
if (escalation_level_list != null && escalation_level_list.size() > 0) {
escalationForm.setEscalation_level_list(escalation_level_list);
for (int intCounter = 0; intCounter < escalation_level_list.size(); intCounter++) {
optionElement = root.addElement("option");
optionElement.addAttribute(
"value",
((EscalationDTO) escalation_level_list.get(intCounter)).getEscalation_level());
optionElement.addAttribute(
"text",
((EscalationDTO) escalation_level_list.get(intCounter)).getEscalation_level());
hiddenElement = root.addElement("hidden");
hiddenElement.addAttribute(
"status",
((EscalationDTO) escalation_level_list.get(intCounter))
.getEscalation_level_status());
}
}
response.setContentType("text/xml");
response.setHeader("Cache-Control", "No-Cache");
PrintWriter out = response.getWriter();
XMLWriter writer = new XMLWriter(out);
writer.write(document);
logger.info("document : \n\n" + document.asXML());
writer.flush();
out.flush();
}
} catch (Exception exception) {
exception.printStackTrace();
}
return null;
}
public ActionForward initEditEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward();
try {
EscalationForm escalationForm = (EscalationForm) form;
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
EscalationDTO escalationDTO = new EscalationDTO();
String requestNo = escalationForm.getWorkflow_escalation_id();
populate(form, request);
List escalation_template_list = escalationForm.getEscalation_template_list();
escalationDTO = escalationDaoImpl.getEscalationdtls(requestNo);
BeanUtils.copyProperties(escalationForm, escalationDTO);
escalationForm.setEscalation_template_list(escalation_template_list);
} catch (Exception exp) {
exp.printStackTrace();
errors.add("editEscalation", new ActionError(""));
saveErrors(request, errors);
return mapping.findForward("EditEscalation");
}
forward = mapping.findForward("EditEscalation");
return (forward);
}
public ActionForward searchEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward(); // return value
try {
EscalationForm escalationForm = (EscalationForm) form;
EscalationDTO escalationDTO = new EscalationDTO();
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
if (request.getAttribute("editSuccess") != null) {
// String escalationType=request.getAttribute("escalationType").toString();
String escalationID = request.getAttribute("escalationID").toString();
escalationForm.setWorkflow_escalation_id(escalationID);
populate(form, request);
// escalationForm.setParamEscalationType(escalationType);
System.out.println(
"inside edit success---->show " + escalationForm.getWorkflow_escalation_id());
}
BeanUtils.copyProperties(escalationDTO, escalationForm);
List escalationMasterList = escalationDaoImpl.searchEscalation(escalationDTO);
if (request.getAttribute("editSuccess") != null) {
String escalationType = request.getAttribute("escalationType").toString();
escalationForm.setParamEscalationType(escalationType);
}
System.out.println("Escalation Master List------>" + escalationMasterList);
escalationForm.setEscalationMasterList(escalationMasterList);
} catch (BusinessException exp) {
errors.add("searchEscalation", new ActionError(exp.getBusinessCode()));
saveErrors(request, errors);
return mapping.findForward("SearchEscalation");
} catch (ApplicationException exp) {
errors.add("searchEscalation", new ActionError(exp.getBusinessCode()));
saveErrors(request, errors);
return mapping.findForward("SearchEscalation");
} catch (Exception exp) {
errors.add("searchEscalation", new ActionError(""));
saveErrors(request, errors);
return mapping.findForward("SearchEscalation");
}
forward = mapping.findForward("SearchEscalation");
return (forward);
}
public ActionForward editEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward(); // return value
boolean editSuccess = false;
String flag = null;
try {
HttpSession session = request.getSession(false);
UserDetailsDTO userDetails = (UserDetailsDTO) session.getAttribute("USER_INFO");
EscalationForm escalationForm = (EscalationForm) form;
String requestNo = escalationForm.getWorkflow_escalation_id();
System.out.println("EDIT ACTION------------" + requestNo);
if (escalationForm != null) {
String userName = userDetails.getUserLoginId();
escalationForm.setModified_by(userName);
EscalationDTO escalationDTO = new EscalationDTO();
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
BeanUtils.copyProperties(escalationDTO, escalationForm);
editSuccess = escalationDaoImpl.editEscalation(escalationDTO, requestNo);
if (editSuccess == true) {
flag = "editsuccessful";
request.setAttribute("editSuccess", flag);
request.setAttribute("escalationID", requestNo);
request.setAttribute("escalationType", escalationDTO.getEscalation_type());
}
}
} catch (Exception exp) {
errors.add("editCategory", new ActionError(""));
saveErrors(request, errors);
return mapping.findForward("InitEditEscalation");
}
if (!errors.isEmpty()) {
saveErrors(request, errors);
// Forward control to the appropriate 'failure' URI (change name as desired)
forward = mapping.findForward("EditEscalation");
} else {
// Forward control to the appropriate 'success' URI (change name as desired)
errors.add("editCategory", new ActionError("message.success"));
saveErrors(request, errors);
forward = mapping.findForward("EditEscalationSuccess");
request.setAttribute("errorFlag", "1");
}
// Finish with
return (forward);
}
public ActionForward fetchFlowList(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
EscalationForm escalationForm = (EscalationForm) form;
EscalationDTO escalationDTO = new EscalationDTO();
Document document = DocumentHelper.createDocument();
Element root = document.addElement("options");
Element optionElement;
try {
String escalation_type = escalationForm.getEscalation_type();
System.out.println("escalation_type---->" + escalation_type);
if (escalation_type != null) {
// escalation_type = Long.parseLong(request.getParameter("circleID").toString());
populate(form, request);
List flow_level_list = escalationForm.getFlow_level_list();
if (flow_level_list != null && flow_level_list.size() > 0) {
for (int intCounter = 0; intCounter < flow_level_list.size(); intCounter++) {
optionElement = root.addElement("option");
optionElement.addAttribute(
"value", ((EscalationDTO) flow_level_list.get(intCounter)).getWorkflow_step_id());
optionElement.addAttribute(
"text", ((EscalationDTO) flow_level_list.get(intCounter)).getWorkflow_step_id());
}
}
response.setContentType("text/xml");
response.setHeader("Cache-Control", "No-Cache");
PrintWriter out = response.getWriter();
XMLWriter writer = new XMLWriter(out);
writer.write(document);
logger.info("document : \n\n" + document.asXML());
writer.flush();
out.flush();
}
} catch (Exception exception) {
exception.printStackTrace();
}
return null;
}
public ActionForward initCreateEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward();
try {
EscalationForm escalataionForm = (EscalationForm) form;
escalataionForm.setEscalation_type(null);
escalataionForm.setWorkflow_step_id(null);
escalataionForm.setEscalation_level(null);
escalataionForm.setEscalation_level_status(null);
escalataionForm.setEscalation_template(null);
populate(form, request);
} catch (Exception e) {
logger.error("Exception Occurred" + e);
errors.add("name", new ActionError("id"));
}
forward = mapping.findForward("CreateEscalation");
return (forward);
}
public void populate(ActionForm form, HttpServletRequest request) {
ActionErrors errors = new ActionErrors();
try {
EscalationForm escalationForm = (EscalationForm) form;
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
// Work Flow Rule Name
List workflow_rule_name_list = escalationDaoImpl.getworkflow_rule_name_list();
escalationForm.setWorkflow_rule_name_list(workflow_rule_name_list);
// Flow Levels
if (escalationForm.getEscalation_type() != null) {
String escalation_type = escalationForm.getEscalation_type();
List flow_level_list = escalationDaoImpl.getflow_levels_list(escalation_type);
escalationForm.setFlow_level_list(flow_level_list);
}
// Escalation Type template
List escalation_template_list = escalationDaoImpl.getEscalation_Template_List();
escalationForm.setEscalation_template_list(escalation_template_list);
System.out.println("escalation_template_list----" + escalation_template_list);
} catch (Exception e) {
logger.error("Exception Occurred" + e);
errors.add("name", new ActionError("id"));
}
}
public ActionForward initSearchEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward(); // return value
try {
EscalationForm escalationForm = (EscalationForm) form;
populate(form, request);
escalationForm.setParamEscalationType(null);
escalationForm.setEscalationMasterList(null);
} catch (Exception e) {
logger.error("Exception Occurred" + e);
errors.add("name", new ActionError("id"));
}
forward = mapping.findForward("SearchEscalation");
return (forward);
}
public ActionForward createEscalation(
ActionMapping mapping,
ActionForm form,
HttpServletRequest request,
HttpServletResponse response)
throws Exception {
ActionErrors errors = new ActionErrors();
ActionForward forward = new ActionForward();
try {
HttpSession session = request.getSession(false);
UserDetailsDTO userDetails = (UserDetailsDTO) session.getAttribute("USER_INFO");
EscalationForm escalationForm = (EscalationForm) form;
EscalationDTO escalationDTO = new EscalationDTO();
EscalationDao escalationDaoImpl = new EscalationDaoImpl();
if (escalationForm != null) {
logger.info("Form is not null");
logger.debug("Form is not null");
String userName = userDetails.getUserLoginId();
escalationForm.setCreated_by(userName);
escalationForm.setModified_by(userName);
List escalation_level_list = escalationForm.getEscalation_level_list();
BeanUtils.copyProperties(escalationDTO, escalationForm);
int flag = escalationDaoImpl.createEscalation(escalationDTO);
if (flag == 1) {
// errors.add(null, new ActionError("create.escalation.success"));
// saveErrors(request, errors);
request.setAttribute(
"RESET",
"TRUE"); // used to identify from the initCreate Action that the action is called
// after successfull creation.
errors.add(null, new ActionError("create.escalation.success"));
saveErrors(request, errors);
} else if (flag == 2) {
// errors.add(null, new ActionError("create.escalation.existing"));
// saveErrors(request, errors);
request.setAttribute(
"RESET",
"TRUE"); // used to identify from the initCreate Action that the action is called
// after successfull creation.
errors.add(null, new ActionError("create.escalation.existing"));
saveErrors(request, errors);
}
}
} catch (BusinessException exp) {
exp.printStackTrace();
errors.add("createEscalation", new ActionError(exp.getBusinessCode()));
saveErrors(request, errors);
return mapping.findForward("InitCreateEscalation");
} catch (ApplicationException exp) {
exp.printStackTrace();
errors.add("createEscalation", new ActionError(exp.getBusinessCode()));
saveErrors(request, errors);
return mapping.findForward("InitCreateEscalation");
} catch (Exception exp) {
exp.printStackTrace();
errors.add("createEscalation", new ActionError(""));
saveErrors(request, errors);
return mapping.findForward("InitCreateEscalation");
}
forward = mapping.findForward("CreateEscalationSuccess");
return (forward);
}