void handleNewCallerIdEvent(NewCallerIdEvent event) {
AsteriskChannelImpl channel = getChannelImplById(event.getUniqueId());
if (channel == null) {
// NewCallerIdEvent can occur for an existing channel that now has a different unique id
// (originate with Local/)
channel = getChannelImplByNameAndActive(event.getChannel());
if (channel != null) {
logger.info(
"Changing unique id for '"
+ channel.getName()
+ "' from "
+ channel.getId()
+ " to "
+ event.getUniqueId());
channel.idChanged(event.getDateReceived(), event.getUniqueId());
}
if (channel == null) {
// NewCallerIdEvent can occur before NewChannelEvent
channel =
addNewChannel(
event.getUniqueId(),
event.getChannel(),
event.getDateReceived(),
event.getCallerIdNum(),
event.getCallerIdName(),
ChannelState.DOWN,
null /* account code not available */);
}
}
synchronized (channel) {
channel.setCallerId(new CallerId(event.getCallerIdName(), event.getCallerIdNum()));
}
}
void handleNewStateEvent(NewStateEvent event) {
AsteriskChannelImpl channel = getChannelImplById(event.getUniqueId());
if (channel == null) {
// NewStateEvent can occur for an existing channel that now has a different unique id
// (originate with Local/)
channel = getChannelImplByNameAndActive(event.getChannel());
if (channel != null) {
logger.info(
"Changing unique id for '"
+ channel.getName()
+ "' from "
+ channel.getId()
+ " to "
+ event.getUniqueId());
channel.idChanged(event.getDateReceived(), event.getUniqueId());
}
if (channel == null) {
logger.info(
"Creating new channel due to NewStateEvent '"
+ event.getChannel()
+ "' unique id "
+ event.getUniqueId());
// NewStateEvent can occur instead of a NewChannelEvent
channel =
addNewChannel(
event.getUniqueId(),
event.getChannel(),
event.getDateReceived(),
event.getCallerIdNum(),
event.getCallerIdName(),
ChannelState.valueOf(event.getChannelState()),
null /* account code not available */);
}
}
// NewStateEvent can provide a new CallerIdNum or CallerIdName not previously received through a
// NewCallerIdEvent. This happens at least on outgoing legs from the queue application to
// agents.
if (event.getCallerIdNum() != null || event.getCallerIdName() != null) {
String cidnum = "";
String cidname = "";
CallerId currentCallerId = channel.getCallerId();
if (currentCallerId != null) {
cidnum = currentCallerId.getNumber();
cidname = currentCallerId.getName();
}
if (event.getCallerIdNum() != null) {
cidnum = event.getCallerIdNum();
}
if (event.getCallerIdName() != null) {
cidname = event.getCallerIdName();
}
CallerId newCallerId = new CallerId(cidname, cidnum);
logger.debug("Updating CallerId (following NewStateEvent) to: " + newCallerId.toString());
channel.setCallerId(newCallerId);
// Also, NewStateEvent can return a new channel name for the same channel uniqueid, indicating
// the channel has been
// renamed but no related RenameEvent has been received.
// This happens with mISDN channels (see AJ-153)
if (event.getChannel() != null && !event.getChannel().equals(channel.getName())) {
logger.info(
"Renaming channel (following NewStateEvent) '"
+ channel.getName()
+ "' to '"
+ event.getChannel()
+ "'");
synchronized (channel) {
channel.nameChanged(event.getDateReceived(), event.getChannel());
}
}
}
if (event.getChannelState() != null) {
synchronized (channel) {
channel.stateChanged(
event.getDateReceived(), ChannelState.valueOf(event.getChannelState()));
}
}
}