@Override
public Message kfCloseSessionEvent(Message message) {
Message result = new Message();
result.setFromUserName(message.getToUserName());
result.setToUserName(message.getFromUserName());
result.setCreateTime(System.currentTimeMillis() / 1000);
result.setMsgType(MsgType.text);
String content = this.robotMsgByKeyword("评价客服", message.getFromUserName());
if (content != null) {
content = content.replaceAll("#kfAccount", message.getKfAccount());
}
result.setContent(content);
return result;
}
/**
* 消息处理
*
* @param message
* @return
*/
@Override
public Message multiService(Message message) {
String content = this.robotMsgByKeyword(message.getContent(), message.getFromUserName());
if (null == content) {
String toUserName = message.getFromUserName();
message.setFromUserName(message.getToUserName());
message.setToUserName(toUserName);
message.setMsgType(MsgType.transfer_customer_service);
return message;
}
Message result = new Message();
result.setFromUserName(message.getToUserName());
result.setToUserName(message.getFromUserName());
result.setCreateTime(System.currentTimeMillis());
result.setMsgType(MsgType.text);
result.setContent(content);
return result;
}
/**
* 序列化关注渠道
*
* @param message
*/
private String serializeSubscribe(Message message) {
String eventKey = message.getEventKey();
String openId = message.getFromUserName();
if (eventKey != null && eventKey.startsWith("qrscene_")) {
eventKey = eventKey.substring("qrscene_".length());
} else if (eventKey == null || eventKey.equals("")) {
eventKey = DEFAULT_EVENT_KEY;
}
this.subscribeService.save(new Subscribe(openId, eventKey));
return eventKey;
}
@Override
public Message subscribe(Message message) {
String eventKey = serializeSubscribe(message); // 序列化渠道
Message result = new Message();
result.setFromUserName(message.getToUserName());
result.setToUserName(message.getFromUserName());
result.setCreateTime(System.currentTimeMillis());
result.setMsgType(MsgType.text);
String content = this.robotMsgByEventKey(PREFIX_QR_SUBSCRIBE, eventKey);
result.setContent(content);
return result;
}
@Override
public Message clickEvent(Message message, IWxApi wxApi) {
String opendid = message.getFromUserName();
Message result = new Message();
result.setFromUserName(message.getToUserName());
result.setToUserName(message.getFromUserName());
result.setCreateTime(System.currentTimeMillis());
result.setMsgType(MsgType.text);
String content;
if (CLICK_LOGIN_BIND.equals(message.getEventKey())) { // 免登陆功能按钮key
// 免登陆功能按钮
Map<String, String> paramsMap = new HashMap<>();
paramsMap.put("openId", opendid);
FenlibaoApi<AutoLogin> fenlibaoApi =
this.httpsPost(
this.connectionSettings.getServerBind(),
paramsMap,
new TypeReference<FenlibaoApi<AutoLogin>>() {});
if (fenlibaoApi == null
|| fenlibaoApi.getData() != null
&& fenlibaoApi.getData().getWeixinStatus() != WeixinStatus.BINDED) {
// 绑定提示
content = this.robotMsgByKeyword("开启免登录", message.getFromUserName());
} else {
content = this.robotMsgByKeyword("取消免登录", message.getFromUserName());
}
} else if (CLICK_WEIXIN_CUSTOMER.equals(message.getEventKey())) { // 微信客服
int dayOfWeek = this.getDayOfWeek();
if (dayOfWeek > 1 && dayOfWeek < 7) {
content = this.robotMsgByKeyword("工作日客服消息", message.getFromUserName());
} else {
content = this.robotMsgByKeyword("休息日客服消息", message.getFromUserName());
}
} else {
content = this.robotMsgByKeyword(message.getEventKey(), message.getFromUserName());
}
if (content != null) {
result.setContent(content);
return result;
} else {
return null;
}
}