private void commit(UpsServicePolicyDTO serviceOrder, String userEmail) throws Exception {
byte[] report = rpService.getUPSReport(serviceOrder);
saveReport(serviceOrder.getServiceOrderId(), report);
sendNotification(
userEmail + "," + serviceOrder.getReceivedByEmail(),
report,
serviceOrder.getServiceOrderNumber());
}
@RequestMapping(value = "/show.do", method = RequestMethod.GET)
public String upsservice(
@RequestParam(required = true) Integer operation,
@RequestParam(required = true) String idObject,
ModelMap model) {
UpsServicePolicyDTO upsServicePolicyDTO = null;
try {
if (operation != null && idObject != null) {
// si la operation es 1, el idObject es el id de un ticket
// si la operation es 2, el idObject es el id de un servicio
// si la operation es 3, el idObject es el no de serie del equipo
// si la operation es 4, el idObject es irrelevante (sin poliza)
if (operation == 1) {
return "redirect:/plainService?operation=1&idObject=" + idObject;
} else if (operation == 2) {
Integer idOrder = Integer.parseInt(idObject);
UpsServiceDTO upsService = service.getUpsService(idOrder);
if (upsService == null) {
throw new Exception(
"No existe el registro de orden UPS para la orden de servicio " + idOrder);
}
Serviceorder serviceOrder =
this.daoFactory.getServiceOrderDAO().getServiceOrderById(idOrder);
if (serviceOrder == null) {
throw new Exception("No existe el registro de la orden de servicio " + idOrder);
}
Policy policy = this.daoFactory.getPolicyDAO().getPolicyById(serviceOrder.getPolicyId());
if (policy != null && policy.getPolicyId() > 0) {
upsServicePolicyDTO = new UpsServicePolicyDTO(policy, serviceOrder, upsService);
model.addAttribute("hasPolicy", true);
} else if (serviceOrder.getOpenCustomerId() != null
&& serviceOrder.getOpenCustomerId() > 0) {
OpenCustomer oc = ocService.GetOpenCustomerById(serviceOrder.getOpenCustomerId());
upsServicePolicyDTO = new UpsServicePolicyDTO(oc, serviceOrder, upsService);
model.addAttribute("hasPolicy", false);
}
model.addAttribute("serviceOrder", upsServicePolicyDTO);
model.addAttribute("followUps", service.getFollows(idOrder));
model.addAttribute("customerFollowUps", service.getCustomerFollowUp(idOrder));
model.addAttribute("mode", "detail");
} else if (operation == 3) {
Policy policy = this.daoFactory.getPolicyDAO().getPolicyBySerialNo(idObject);
upsServicePolicyDTO = new UpsServicePolicyDTO(policy);
upsServicePolicyDTO.setServiceOrderNumber(service.getNewServiceNumber("U"));
upsServicePolicyDTO.setServiceStatusId("N");
upsServicePolicyDTO.setServiceTypeId("P");
upsServicePolicyDTO.setServiceDate(Globals.getLocalTime());
model.addAttribute("serviceOrder", upsServicePolicyDTO);
model.addAttribute(
"serviceEmployees", udService.getStaffByGroupJson(Globals.GROUP_SERVICE));
model.addAttribute("mode", "new");
model.addAttribute("hasPolicy", true);
} else if (operation == 4) {
OpenCustomer cust = new OpenCustomer();
cust.setEquipmentTypeId("U");
upsServicePolicyDTO = new UpsServicePolicyDTO(cust);
upsServicePolicyDTO.setServiceOrderNumber(service.getNewServiceNumber("U"));
upsServicePolicyDTO.setServiceStatusId("N");
upsServicePolicyDTO.setServiceTypeId("P");
upsServicePolicyDTO.setServiceDate(Globals.getLocalTime());
model.addAttribute("serviceOrder", upsServicePolicyDTO);
model.addAttribute(
"serviceEmployees", udService.getStaffByGroupJson(Globals.GROUP_SERVICE));
model.addAttribute("mode", "new");
model.addAttribute("hasPolicy", false);
}
model.addAttribute("serviceTypes", service.getServiceTypeList());
model.addAttribute("serviceStatuses", service.getServiceStatusList());
model.addAttribute(
"osAttachmentFolder",
gdService.getAttachmentFolderId(upsServicePolicyDTO.getServiceOrderNumber()));
model.addAttribute("rootFolder", gdService.getRootFolderId());
model.addAttribute("accessToken", gdService.getAccessToken());
model.addAttribute("equipmentTypeList", service.getEquipmentTypeList());
model.addAttribute("checkOptions", this.getCheckOptions());
} else {
Logger.Log(LogLevel.WARNING, "UpsServiceController", "Parametros de navegacion nulos.", "");
}
} catch (Exception e) {
Logger.Log(LogLevel.ERROR, Thread.currentThread().getStackTrace()[0].toString(), e);
e.printStackTrace();
model.addAttribute("errorDetails", e.getMessage() + " - " + e.getStackTrace()[0].toString());
return "error";
}
return "upsService";
}
@RequestMapping(value = "/save.do", method = RequestMethod.POST)
public String save(
@ModelAttribute("serviceOrder") UpsServicePolicyDTO serviceOrder,
@ModelAttribute(Globals.SESSION_KEY_PARAM) UserSession userSession,
ModelMap model,
HttpServletRequest req,
HttpServletResponse resp)
throws Exception {
int idServicio = 0;
int custId = 0;
boolean doCommit = userSession.getUser().getBelongsToGroup().get(Globals.GROUP_SERVICE) != null;
try {
if (serviceOrder.getServiceOrderId() != null && serviceOrder.getServiceOrderId() > 0) {
// Actualizar orden de servicio
Serviceorder servicioOrderSave = new Serviceorder();
servicioOrderSave.setServiceOrderId(serviceOrder.getServiceOrderId());
if (serviceOrder.getClosed() != null && serviceOrder.getServiceStatusId().equals("C")) {
servicioOrderSave.setAsignee(null);
}
servicioOrderSave.setClosed(serviceOrder.getClosed());
servicioOrderSave.setIsWrong(serviceOrder.getIsWrong() ? 1 : 0);
servicioOrderSave.setStatusId(serviceOrder.getServiceStatusId());
if (serviceOrder.getSignReceivedBy() != null
&& !serviceOrder.getSignReceivedBy().equals("")) {
serviceOrder.setHasPdf(1);
}
servicioOrderSave.setHasPdf(serviceOrder.getHasPdf());
servicioOrderSave.setSignReceivedBy(serviceOrder.getSignReceivedBy());
service.updateServiceOrder(
servicioOrderSave, "UpsServiceController", userSession.getUser().getUserEmail());
idServicio = serviceOrder.getServiceOrderId();
} else {
if (serviceOrder.getPolicyId() == null || serviceOrder.getPolicyId() == 0) {
// Guardando el cliente capturado
OpenCustomer customer = new OpenCustomer();
customer.setCustomerName(serviceOrder.getCustomer());
customer.setContactEmail(serviceOrder.getFinalUser());
customer.setEquipmentTypeId("U");
customer.setBrand(serviceOrder.getBrand());
customer.setModel(serviceOrder.getModel());
customer.setSerialNumber(serviceOrder.getSerialNumber());
customer.setCapacity(serviceOrder.getCapacity());
customer.setAddress(serviceOrder.getEquipmentAddress());
customer.setContactName(serviceOrder.getContactName());
customer.setPhone(serviceOrder.getContactPhone());
customer.setProject(serviceOrder.getProject());
customer.setOfficeId(String.valueOf(serviceOrder.getOfficeId()));
customer.setCreated(Globals.getLocalTime());
customer.setCreatedBy("UpsServiceController");
customer.setCreatedByUsr(userSession.getUser().getUserEmail());
custId = ocService.SaveOpenCustomer(customer);
}
// Guardando la OS
Serviceorder servicioOrderSave = new Serviceorder();
if (custId > 0) {
servicioOrderSave.setOpenCustomerId(custId);
}
servicioOrderSave.setReceivedBy(serviceOrder.getReceivedBy());
servicioOrderSave.setReceivedByPosition(serviceOrder.getReceivedByPosition());
servicioOrderSave.setEmployeeListString(serviceOrder.getResponsible());
servicioOrderSave.setServiceDate(serviceOrder.getServiceDate());
servicioOrderSave.setServiceEndDate(serviceOrder.getServiceEndDate());
servicioOrderSave.setServiceOrderNumber(serviceOrder.getServiceOrderNumber());
servicioOrderSave.setServiceTypeId(serviceOrder.getServiceTypeId().toCharArray()[0]);
servicioOrderSave.setReceivedByEmail(serviceOrder.getReceivedByEmail());
servicioOrderSave.setIsWrong(serviceOrder.getIsWrong() ? 1 : 0);
servicioOrderSave.setSignCreated(serviceOrder.getSignCreated());
servicioOrderSave.setSignReceivedBy(serviceOrder.getSignReceivedBy());
if (userSession.getUser().getBelongsToGroup().get(Globals.GROUP_COORDINATOR) != null) {
servicioOrderSave.setStatusId("E");
} else {
servicioOrderSave.setStatusId("N");
}
servicioOrderSave.setPolicyId(serviceOrder.getPolicyId());
servicioOrderSave.setResponsible(serviceOrder.getResponsible());
servicioOrderSave.setTicketId(serviceOrder.getTicketId());
if (serviceOrder.getSignReceivedBy() != "") {
servicioOrderSave.setHasPdf(1);
} else {
servicioOrderSave.setHasPdf(0);
}
idServicio =
service.saveServiceOrder(
servicioOrderSave, "UpsServiceController", userSession.getUser().getUserEmail());
serviceOrder.setServiceOrderId(idServicio);
// Crear orden de servicio de UpsService
service.saveUpsService(
new UpsServiceDTO(serviceOrder),
"UpsServiceController",
userSession.getUser().getUserName());
}
if (serviceOrder.getUpsServiceId() == null
&& doCommit
&& serviceOrder.getSignReceivedBy() != null
&& !serviceOrder.getSignReceivedBy().equals("")) {
commit(serviceOrder, userSession.getUser().getUserEmail());
}
} catch (Exception e) {
Logger.Log(LogLevel.ERROR, Thread.currentThread().getStackTrace()[0].toString(), e);
e.printStackTrace();
model.addAttribute("errorDetails", e.getMessage() + " - " + e.getStackTrace()[0].toString());
throw e;
}
return "dashboard";
}