/** Creates a new Ticket based on user input for the subject. Returns the Ticket ID. */ public static int createNewTicket(String desc) { DBHelper db = DBHelperFactory.createDBHelper(); Ticket tick = ModelFactory.createTicket(0, desc, true, false, false); int dbid = db.storeTicket(tick); java.util.Date date = new java.util.Date(); java.sql.Timestamp ts = new java.sql.Timestamp(date.getTime()); Annotation open_ticket_annotation = ModelFactory.createAnnotation("Ticket has been opened.", ts, dbid, 0); db.storeAnnotation(open_ticket_annotation); db.close(); return dbid; }