public void refundTicket(Ticket ticket, final double refundAmount) throws Exception {
    User currentUser = Application.getCurrentUser();
    Terminal terminal = ticket.getTerminal();

    Session session = null;
    Transaction tx = null;

    GenericDAO dao = new GenericDAO();

    try {
      Double currentBalance = terminal.getCurrentBalance();
      Double totalPrice = ticket.getTotalAmount();
      double newBalance = currentBalance - totalPrice;
      terminal.setCurrentBalance(newBalance);

      //			double refundAmount = ticket.getPaidAmount();
      //			if(ticket.getGratuity() != null) {
      //				refundAmount -= ticket.getGratuity().getAmount();
      //			}

      RefundTransaction posTransaction = new RefundTransaction();
      posTransaction.setTicket(ticket);
      posTransaction.setPaymentType(PaymentType.CASH.name());
      posTransaction.setTransactionType(TransactionType.DEBIT.name());
      posTransaction.setAmount(refundAmount);
      posTransaction.setTerminal(terminal);
      posTransaction.setUser(currentUser);
      posTransaction.setTransactionTime(new Date());

      ticket.setVoided(false);
      ticket.setRefunded(true);
      ticket.setClosed(true);
      ticket.setDrawerResetted(false);
      ticket.setClosingDate(new Date());

      ticket.addTotransactions(posTransaction);

      session = dao.getSession();
      tx = session.beginTransaction();

      dao.saveOrUpdate(ticket, session);

      tx.commit();

      // String title = "- REFUND RECEIPT -";
      // String data = "Ticket #" + ticket.getId() + ", amount " + refundAmount + " was refunded.";

      ReceiptPrintService.printRefundTicket(ticket, posTransaction);

    } catch (Exception e) {
      try {
        tx.rollback();
      } catch (Exception x) {
      }

      throw e;
    } finally {
      dao.closeSession(session);
    }
  }
  private void doTakeout(String titcketType) {
    Application application = Application.getInstance();

    Ticket ticket = new Ticket();
    // ticket.setPriceIncludesTax(application.isPriceIncludesTax());
    ticket.setTableNumber(-1);
    ticket.setTicketType(titcketType);
    ticket.setTerminal(application.getTerminal());
    ticket.setOwner(Application.getCurrentUser());
    ticket.setShift(application.getCurrentShift());

    Calendar currentTime = Calendar.getInstance();
    ticket.setCreateDate(currentTime.getTime());
    ticket.setCreationHour(currentTime.get(Calendar.HOUR_OF_DAY));

    OrderView.getInstance().setCurrentTicket(ticket);
    RootView.getInstance().showView(OrderView.VIEW_NAME);
  }
  public void updateTicketList() {
    User user = Application.getCurrentUser();

    TicketDAO dao = TicketDAO.getInstance();
    List<Ticket> openTickets;

    boolean showAllOpenTicket = false;
    if (user.getNewUserType() != null) {
      Set<UserPermission> permissions = user.getNewUserType().getPermissions();
      if (permissions != null) {
        for (UserPermission permission : permissions) {
          if (permission.equals(UserPermission.VIEW_ALL_OPEN_TICKET)) {
            showAllOpenTicket = true;
            break;
          }
        }
      }
    }

    if (showAllOpenTicket) {
      openTickets = dao.findOpenTickets();
    } else {
      openTickets = dao.findOpenTicketsForUser(user);
    }
    openTicketList.setTickets(openTickets);

    lblUserName.setText(
        POSConstants.WELCOME
            + " "
            + user.toString()
            + ". "
            + POSConstants.YOU
            + " "
            + POSConstants.HAVE
            + " "
            + openTickets.size()
            + " "
            + POSConstants.TICKETS);
  }
  private void doClockOut() {
    int option =
        JOptionPane.showOptionDialog(
            this,
            POSConstants.CONFIRM_CLOCK_OUT,
            POSConstants.CONFIRM,
            JOptionPane.YES_NO_OPTION,
            JOptionPane.QUESTION_MESSAGE,
            null,
            null,
            null);
    if (option != JOptionPane.YES_OPTION) {
      return;
    }

    User user = Application.getCurrentUser();
    AttendenceHistoryDAO attendenceHistoryDAO = new AttendenceHistoryDAO();
    AttendenceHistory attendenceHistory = attendenceHistoryDAO.findHistoryByClockedInTime(user);
    if (attendenceHistory == null) {
      attendenceHistory = new AttendenceHistory();
      Date lastClockInTime = user.getLastClockInTime();
      Calendar c = Calendar.getInstance();
      c.setTime(lastClockInTime);
      attendenceHistory.setClockInTime(lastClockInTime);
      attendenceHistory.setClockInHour((short) c.get(Calendar.HOUR));
      attendenceHistory.setUser(user);
      attendenceHistory.setTerminal(Application.getInstance().getTerminal());
      attendenceHistory.setShift(user.getCurrentShift());
    }

    Shift shift = user.getCurrentShift();
    Calendar calendar = Calendar.getInstance();

    user.doClockOut(attendenceHistory, shift, calendar);

    Application.getInstance().logout();
  }
  public void updateView() {
    User user = Application.getCurrentUser();
    UserType userType = user.getNewUserType();
    if (userType != null) {
      Set<UserPermission> permissions = userType.getPermissions();
      if (permissions != null) {
        btnNewTicket.setEnabled(false);
        btnBackOffice.setEnabled(false);
        btnEditTicket.setEnabled(false);

        if (!"false".equalsIgnoreCase(AppConfig.getFeatureGroupTicketFlag())) {
          btnGroupSettle.setEnabled(false);
        }

        if (!"false".equalsIgnoreCase(AppConfig.getManagerMenuFlag())) {
          btnManager.setEnabled(false);
        }

        if (!"false".equalsIgnoreCase(AppConfig.getFeaturePenarikanFlag())) {
          btnPayout.setEnabled(false);
        }

        btnReopenTicket.setEnabled(false);
        btnSettleTicket.setEnabled(false);

        if (!"false".equalsIgnoreCase(AppConfig.getFeatureSplitTicketFlag())) {
          btnSplitTicket.setEnabled(false);
        }

        btnTakeout.setEnabled(false);
        btnVoidTicket.setEnabled(false);

        for (UserPermission permission : permissions) {
          if (permission.equals(UserPermission.VOID_TICKET)) {
            btnVoidTicket.setEnabled(true);
          } else if (permission.equals(UserPermission.PAY_OUT)) {
            if (!"false".equalsIgnoreCase(AppConfig.getFeaturePenarikanFlag())) {
              btnPayout.setEnabled(true);
            }
          } else if (permission.equals(UserPermission.SETTLE_TICKET)) {
            btnSettleTicket.setEnabled(true);
            if (!"false".equalsIgnoreCase(AppConfig.getFeatureGroupTicketFlag())) {
              btnGroupSettle.setEnabled(true);
            }
          } else if (permission.equals(UserPermission.REOPEN_TICKET)) {
            btnReopenTicket.setEnabled(true);
          } else if (permission.equals(UserPermission.PERFORM_MANAGER_TASK)) {
            if (!"false".equalsIgnoreCase(AppConfig.getManagerMenuFlag())) {
              btnManager.setEnabled(true);
            }
          } else if (permission.equals(UserPermission.SPLIT_TICKET)) {
            if (!"false".equalsIgnoreCase(AppConfig.getFeatureSplitTicketFlag())) {
              btnSplitTicket.setEnabled(true);
            }
          } else if (permission.equals(UserPermission.TAKE_OUT)) {
            btnTakeout.setEnabled(true);
          } else if (permission.equals(UserPermission.VIEW_BACK_OFFICE)) {
            btnBackOffice.setEnabled(true);
          }
          //                    else if (permission.equals(UserPermission.PAY_OUT)) {
          //                        btnPayout.setEnabled(true);
          //                    }
          else if (permission.equals(UserPermission.EDIT_TICKET)) {
            btnEditTicket.setEnabled(true);
          } else if (permission.equals(UserPermission.CREATE_NEW_TICKET)) {
            btnNewTicket.setEnabled(true);
          }
        }
      }
    }

    updateTicketList();
  }
  public void settleTicket(Ticket ticket, PosTransaction transaction) throws Exception {
    Application application = Application.getInstance();
    User currentUser = Application.getCurrentUser();
    Terminal terminal = application.refreshAndGetTerminal();

    Session session = null;
    Transaction tx = null;

    GenericDAO dao = new GenericDAO();

    try {
      Date currentDate = new Date();

      session = dao.createNewSession();
      tx = session.beginTransaction();

      ticket.setVoided(false);
      ticket.setDrawerResetted(false);
      ticket.setTerminal(terminal);
      ticket.setPaidAmount(ticket.getPaidAmount() + transaction.getAmount());

      ticket.calculatePrice();

      if (ticket.getDueAmount() == 0.0) {
        ticket.setPaid(true);
        closeTicketIfApplicable(ticket, currentDate);
      } else {
        ticket.setPaid(false);
        ticket.setClosed(false);
      }

      transaction.setTransactionType(TransactionType.CREDIT.name());
      // transaction.setPaymentType(transaction.getPaymentType());
      transaction.setTerminal(terminal);
      transaction.setUser(currentUser);
      transaction.setTransactionTime(currentDate);

      ticket.addTotransactions(transaction);

      if (ticket.getType() == OrderType.BAR_TAB) {
        ticket.removeProperty(Ticket.PROPERTY_PAYMENT_METHOD);
        ticket.removeProperty(Ticket.PROPERTY_CARD_NAME);
        ticket.removeProperty(Ticket.PROPERTY_CARD_TRANSACTION_ID);
        ticket.removeProperty(Ticket.PROPERTY_CARD_TRACKS);
        ticket.removeProperty(Ticket.PROPERTY_CARD_READER);
        ticket.removeProperty(Ticket.PROPERTY_ADVANCE_PAYMENT);
        ticket.removeProperty(Ticket.PROPERTY_CARD_NUMBER);
        ticket.removeProperty(Ticket.PROPERTY_CARD_EXP_YEAR);
        ticket.removeProperty(Ticket.PROPERTY_CARD_EXP_MONTH);
        ticket.removeProperty(Ticket.PROPERTY_CARD_AUTH_CODE);
      }

      adjustTerminalBalance(transaction);

      session.update(terminal);
      // session.saveOrUpdate(ticket);
      TicketDAO.getInstance().saveOrUpdate(ticket, session);

      //				User assignedDriver = ticket.getAssignedDriver();
      //				if(assignedDriver != null) {
      //					assignedDriver.setAvailableForDelivery(true);
      //					UserDAO.getInstance().saveOrUpdate(assignedDriver, session);
      //				}

      tx.commit();
    } catch (Exception e) {
      try {
        tx.rollback();
      } catch (Exception x) {
      }
      throw e;
    } finally {
      dao.closeSession(session);
    }

    //			SETTLE ACTION
    String actionMessage =
        com.floreantpos.POSConstants.RECEIPT_REPORT_TICKET_NO_LABEL
            + ":"
            + ticket.getId(); // $NON-NLS-1$
    actionMessage +=
        ";"
            + com.floreantpos.POSConstants.TOTAL
            + ":"
            + NumberUtil.formatNumber(ticket.getTotalAmount()); // $NON-NLS-1$ //$NON-NLS-2$
    ActionHistoryDAO.getInstance()
        .saveHistory(Application.getCurrentUser(), ActionHistory.SETTLE_CHECK, actionMessage);
  }