public void updatePresence(
String agentid, String ucid, String serviceid, String phonenumber, String error) {
try {
if (agentid.equals("-1") || ucid.equals("-1")) {
return;
}
if (dto.getPb().getUcId() != null && dto.getPb().getUcId().equals(ucid)) {
return;
}
dto.getPb().setAgentId(Long.valueOf(agentid));
dto.getPb().setUcId(ucid);
dto.getPb().setServiceId(Long.valueOf(serviceid));
dto.getPb().setPhoneNumber(phonenumber);
dto.getPb().setError(error == "true");
dto.getPb().setTid(task.getTid());
// == Immediate save into dto for doc generation
dto.setConfirmOfferCallUCID(dto.getPb().getUcId());
dto.setConfirmOfferCallTimeStamp(Calendar.getInstance().getTime());
if (!ucid.equals("BYPASS")) {
dao.saveQuoteRecording(dto);
}
getRc().update("popPresence:presenceForm");
} catch (ServiceException e) {
popupErrorMessage(e.getError());
dto.getPb().setUcId("-1");
getRc().update(UI_MAIN);
}
}
/** Flips whether a plan is selected or not */
public void flipPlanSelectedConfirmOffer(int index) {
InsuranceOfferItem offer;
Iterator<BaseOfferItem> itr = cart.getOffers().iterator();
ShoppingBasketResponse response = null;
while (itr.hasNext()) {
offer = (InsuranceOfferItem) itr.next();
Iterator<InsurancePlanItem> itr2 = offer.getPlans().iterator();
while (itr2.hasNext()) {
InsurancePlanItem plan = itr2.next();
if (plan.getIndex() == index) {
if (plan.isSelected()) {
try {
deselectPlan(index);
response = checkDeselectTillSlip();
} catch (ServiceException e) {
selectPlan(index);
popupErrorMessage(e.getError());
}
} else {
selectPlan(index);
}
}
}
}
if (response != null) {
reIndexCart(cart.getOffers(), response.getOffers());
}
}
@Override
public void reject(ActionEvent event) {
try {
resolveFluxTags(dto);
dto.getNotes().add(super.baseReject());
if (!this.getClass().getSimpleName().equals(TASK)) return;
// insurance offer confirm reject
setVariable(Long.valueOf(task.getPid()).intValue(), "insfraud", "false");
if (!task.isSupport()) {
setVariable(Long.valueOf(task.getPid()).intValue(), "branchpre", "false");
setVariable(Long.valueOf(task.getPid()).intValue(), "loanselected", "false");
setVariable(Long.valueOf(task.getPid()).intValue(), "cellselected", "false");
setVariable(Long.valueOf(task.getPid()).intValue(), "fraudCO", "false");
setVariable(Long.valueOf(task.getPid()).intValue(), "creditlifesub", "false");
setVariable(Long.valueOf(task.getPid()).intValue(), "reject", "true");
rejectTask(task.getTid(), bayfin.getUser());
}
quote.setProcessStatus(EProcessState.REJECTED);
sendMessage(MessageBuilder.prepareRejectAllSMS(dto));
saveAndExit();
} catch (ServiceException e) {
errorMessage(e.getError(), ERR_GLOBAL);
} catch (Exception e) {
showThatsNotGood(dto, new ServiceException(ErrorCodes.UHE000, e), TASK);
}
}
/** UI event. View doc button click */
public void viewDocument(BCMDocument document) {
try {
super.viewDocument(document, dto.getProcessBundleLogId());
openDocumentView(dto.getProcessBundleLogId(), document, quote.getScanner());
} catch (ServiceException e) {
errorMessage(e.getError());
}
}
/** UI event on general note save */
@Override
public void generalNote(ActionEvent event) {
try {
dto.getNotes().add(super.baseGeneralNote());
} catch (ServiceException e) {
errorMessage(e.getError());
}
}
/** Like the name says; save and exit (navigate to user home) */
private void saveAndExit() {
try {
dto.setErrors(getErrors());
save();
navigateUserHome();
} catch (ServiceException e) {
logger.error(e);
dto.getErrors().add(e.getError());
e.getError().setReference(transmitErrorData(dto, TASK));
info.displayBugDialog(e.getError());
} catch (Exception e) {
logger.error(e);
BaseError error = dto.addError(ErrorCodes.UHE000, e);
error.setReference(transmitErrorData(dto, TASK));
info.displayBugDialog(error);
}
}
/** returns all cart items and summaries */
public void loadCart() {
if (cart == null) return;
try {
if (boot.findFeature("INSURANCE_CART").equals("On")) {
cart.generateExistingItems();
cart.generateLineItems();
calculateCartTotals();
}
} catch (ServiceException e) {
popupErrorMessage(e.getError());
}
}
@Override
public void referFraud(ActionEvent event) {
try {
resolveFluxTags(dto);
dto.getNotes().add(super.baseReferFraud());
dto.setReferToFraud(true);
finish(event);
} catch (ServiceException e) {
errorMessage(e.getError(), ERR_GLOBAL);
} catch (Exception e) {
showThatsNotGood(dto, new ServiceException(ErrorCodes.UHE000, e), TASK);
}
}
@Override
public void reschedule(ActionEvent event) {
try {
resolveFluxTags(dto);
dto.getNotes().add(super.baseReschedule());
if (!this.getClass().getSimpleName().equals(TASK)) return;
saveAndExit();
} catch (ServiceException e) {
errorMessage(e.getError(), ERR_GLOBAL);
} catch (Exception e) {
showThatsNotGood(dto, new ServiceException(ErrorCodes.UHE000, e), TASK);
}
}
@Override
public void suspend(ActionEvent event) {
try {
resolveFluxTags(dto);
dto.getNotes().add(super.baseSuspend());
// settlements only
avBuilder.submitAV(task, dto);
saveAndExit();
} catch (ServiceException e) {
errorMessage(e.getError(), ERR_GLOBAL);
} catch (Exception e) {
showThatsNotGood(dto, new ServiceException(ErrorCodes.UHE000, e), TASK);
}
}
/** Similar to doOffer but only refreshes the terms */
public void refreshOffer() throws ServiceException {
productCode = fetchFromFilteredOffers();
String saveLoanRef = fetchLoanRefFromFilteredOffers();
try {
if (dto.getRequestedProduct().equals(EProductType.MEDICAL)) {
reCalculateOffer();
} else if (dto.isDoRecalc()) {
reCalculateOffer();
adjustTerm(quote.getState().getLoanCapitalRate(), productCode);
} else {
adjustTerm(quote.getState().getLoanCapitalRate(), productCode);
}
putLoanRefIntoFilteredOffer(saveLoanRef);
} catch (ServiceException e) {
errorMessage(e.getError());
}
}
/** Modified, overridden preOffer that does not change employer data */
@Override
public void preOffer() {
try {
saveSelectedSettlements(quote);
defaultData();
clearErrors();
quote.unMask();
if (!preOfferRules()) return;
if (!preOffer(quote, feedback)) {
for (BaseError item : errors) errorMessage(item, ERR_GLOBAL);
return;
}
} catch (ServiceException e) {
errorMessage(e.getError(), ERR_GLOBAL);
} catch (Exception e) {
errorMessage("General exception", e.getMessage(), ERR_GLOBAL);
e.printStackTrace();
}
}
@Override
public void onExternalSettlementSelect() {
try {
clearErrors();
String loanReference = findLoanRef(quote.getFilteredLoanOffers());
preOffer();
restoreSelectedSettlements(dto);
if (!offer(dto, null)) {
deSelectAllSettlements(dto);
for (BaseError item : errors) errorMessage(item, ERR_GLOBAL);
getRc().update(UI_MAIN);
return;
}
putLoanRef(loanReference);
getRc().update(UI_TBL_LOAN);
getRc().update(UI_TBL_LOAN_AG);
} catch (ServiceException e) {
errorMessage(e.getError());
}
}
/**
* Check for AVS verified required settlements when clicking the Next button on Capture & Review -
* Offer page
*/
public void offerNextButtonClick() {
solveSelected();
try {
getAvCaches().clear();
findSettlementAvData(dto);
// forced to do the logic here since AvCache is a BayServ entity so we cannot use TaskRules
boolean avsDone = true;
String errorMsg = "Account verification status for AV required settlement account : ";
for (ProtoAvCache item : avCaches) {
if (!ValidationUtils.isIn(item.getAppStatus(), SystemConstants.AV_COMPLETED)) {
String accountRef = "";
for (ProtoSettlement settlement : quote.getSettlements()) {
String compare = StringUtils.right(settlement.getAccount().getAccountNumber(), 10);
if (compare.equals(item.getNumber().toString())) {
accountRef = settlement.getFormattedAccountNumber();
avsDone = false;
break;
}
}
errorMessage("AVS", errorMsg + accountRef + " : " + item.getAppStatus(), ERR_GLOBAL);
}
}
if (!avsDone) return;
taskRules.postOfferRules(quote, task);
taskRules.loanCOCheckoutRules(quote);
filterSelectedCellularOffers(quote);
fixCurrentOffer(quote);
dto.initialiseConfirmOfferCall();
getRc().execute(UI_NEXT);
} catch (ServiceException e) {
popupErrorMessage(e.getError());
getRc().update(UI_MAIN);
}
}
@Override
// confirm offer needs to load two document lists
public void loadBCMBundle() {
try {
loadBCMBundleStructureByTask(task.getTaskTarget());
dto.getScanDocuments().clear();
dto.getScanDocuments2().clear();
if (bundle != null) {
bundle.setBundleId(dto.getProcessBundleLogId());
setInitialBCMScannerVars(quote, bundle.getCode(), quote.getIdNumber());
bundle = bcm.resolveBundle(prepareBundleFilters(bundle));
// load loan documents
List<BCMDocument> lonDocs =
loadLoanDocuments(quote.getFilteredLoanOffers(), this.bundle.getDocuments());
if (lonDocs != null && lonDocs.size() > 0) {
lonDocs = bcm.resolveDynamicBundle(quote.getProcessBundleLogId(), lonDocs);
}
dto.getScanDocuments().addAll(lonDocs);
// load pre-agreement documents
List<BCMDocument> preDocs =
loadPreAgreementDocuments(quote.getFilteredLoanOffers(), this.bundle.getDocuments());
if (preDocs != null && preDocs.size() > 0) {
preDocs = bcm.resolveDynamicBundle(quote.getProcessBundleLogId(), preDocs);
}
dto.getScanDocuments2().addAll(preDocs);
taskRules.checkOfferChanges(dto);
dto.getScanner().setRenderViewPanel(false);
getRc().update(UI_MAIN);
}
} catch (ServiceException e) {
errorMessage(e.getError());
}
}
@Override
@PostConstruct
protected void onTaskReceive() throws ServiceException {
try {
super.onTaskReceive();
if (task.getPid() == -1L) return;
// must bypass descendants, let them initialize inside their own post constructs
if (!this.getClass().getSimpleName().equals(TASK)) return;
// only works with a valid PID
dto = dao.read(task.getPid());
super.setDto(dto);
super.setQuote(dto);
LookupItem jobTitle = lookupItemDAO.find(LookupItem.onCode, dto.getJobTitleCode());
dto.setJobTitle(jobTitle);
if (task.isSupport()) {
// task inspector default
xdsOnlyRequired = false;
// look for a special support target
if (task.getTaskTarget().equals("task.confirm.offer.xds")) {
xdsOnlyRequired = true;
// set it back to the real target otherwise documents won't load
task.setTaskTarget("task.confirm.offer.call");
}
} else {
xdsOnlyRequired = isSalesFlowV2_1(task) && !isCallCenterChannel(task.getPid());
}
// set some state
dto.setCurrentTask(task);
dto.setUserLink(bayfin.getUser());
resolveLogTag(dto);
filterSelectedSettlements(dto);
buildOfferResponse(dto); // used for recalc
loadBCMBundle();
// also read in the cart data
if (boot.findFeature("INSURANCE_CART").equals("On")) {
cart = cartDAO.read(task.getPid());
cart.setCurrentTask(task);
cart.setUserLink(bayfin.getUser());
resolveLogTag(cart);
loadCart();
showBanking =
taskRules.insuredBankAccountRequired(cart.getInsuredBankAccount())
|| taskRules.insuredBankAccountRequired(cart.getOffers());
}
if (task.getOrigin().equals("task.confirm.offer.call.insurance")) {
dto.setInsStandalone(true);
}
// now also fetch the XdsAuthenticationHIstoryLog
fetchXdsLog(dto);
checkXDSExistingStatus();
// Initialize with the task associated branch details
signingBranchCode = new Long(task.getBranchCode());
// Search for branch name
BranchBasedSearchRequest request = new BranchBasedSearchRequest();
BranchSearch search = new BranchSearch();
request.setData(search);
GeneralSearchResponse response;
// set
request.setType(ESearchResultType.LIST);
search.setSearchType(ESearchParameter.CODE);
search.setIncludeAgentData(false);
search.setIncludeUserData(false);
search.setBranchCode(signingBranchCode);
// execute
response = bayserv.branchSearch(request);
List<ViewBranch> branches = response.getBranchItems();
if (branches != null && branches.size() > 0) {
signingBranch = branches.get(0).getBranchName();
} // end if
dto.initialiseConfirmOfferCall();
bindPresenceCall();
if (pilotFlag.equals("BNW_V0")) {
disVoiceContract = true;
disBranchContract = false;
dto.setContractingMethod(EContractingMethod.BRANCH);
branchpre = true;
} else if (info.isAppFeatureActive("CONTBRN", dto.getBranchCode().intValue())
&& dto.getRequestedProduct() != EProductType.MEDICAL
&& dto.getSubgroupType() != EEmployerType.PAYROLL
&& !isWebChannel(task.getPid())
&& !isCallCenterChannel(task.getPid())) {
disVoiceContract = true;
disBranchContract = false;
dto.setContractingMethod(EContractingMethod.BRANCH);
branchpre = true;
} else if ((info.isAppFeatureActive("CONTVOICE", dto.getBranchCode().intValue())
&& dto.getRequestedProduct() != EProductType.MEDICAL
&& dto.getSubgroupType() != EEmployerType.PAYROLL)
|| isWebChannel(task.getPid())
|| isCallCenterChannel(task.getPid())) {
disVoiceContract = false;
disBranchContract = true;
dto.setContractingMethod(EContractingMethod.VOICE);
branchpre = false;
} else if (info.isAppFeatureActive("CONTBOTH", dto.getBranchCode().intValue())
&& dto.getRequestedProduct() != EProductType.MEDICAL
&& dto.getSubgroupType() != EEmployerType.PAYROLL) {
disVoiceContract = false;
disBranchContract = false;
} else if ((dto.getRequestedProduct() != EProductType.MEDICAL)
&& (dto.getSubgroupType() != EEmployerType.PAYROLL)) {
if (quote.getStartRole().equals("Branch") || quote.getStartRole().equals("Agent")) {
disVoiceContract = true;
disBranchContract = false;
dto.setContractingMethod(EContractingMethod.BRANCH);
branchpre = true;
} else {
disVoiceContract = false;
disBranchContract = false;
}
} else if ((dto.getRequestedProduct() == EProductType.MEDICAL)
&& (dto.getSubgroupType() != EEmployerType.PAYROLL)) {
disVoiceContract = false;
disBranchContract = true;
dto.setContractingMethod(EContractingMethod.VOICE);
branchpre = false;
} else if (dto.getSubgroupType() == EEmployerType.PAYROLL) {
disVoiceContract = true;
disBranchContract = false;
dto.setContractingMethod(EContractingMethod.BRANCH);
branchpre = true;
}
if ((disVoiceContract == true) && (disBranchContract == true)) {
throw new ServiceException("BAD#Error, both voice and branch contracting disabled");
}
if (dto.getRequestedProduct() == EProductType.MEDICAL) {
if (dto.getSubgroupType() == EEmployerType.PAYROLL) {
throw new Exception("Invalid product subgroup received");
}
dto.setContractingMethod(EContractingMethod.VOICE);
disVoiceContract = false;
}
if (dto.getSubgroupType() == EEmployerType.PAYROLL) {
disBranchContract = false;
}
employerName = dto.getEmployerName();
// do not display settlements on web apps
if (isWebChannel(task.getPid())) {
dto.setWebChannel(true);
}
} catch (ServiceException e) {
e.printStackTrace();
popupErrorMessage(e.getError());
} catch (Exception e) {
e.printStackTrace();
popupErrorMessage("Unhandled exception", e.getMessage());
}
}
@Override
public void finish(ActionEvent event) {
dto.setSigningBranchCode(new BigDecimal(signingBranchCode));
super.finish(event);
// let descendants implement their own save and finish methods
if (!this.getClass().getSimpleName().equals(TASK)) return;
try {
// don't do fraud checks for insurance stand-alone
if (!dto.isInsStandalone()) runSystemFraud(dto, contructFraudSearch(dto));
// Set Presence UCID and TimeStamp
if (!isXdsOnlyRequired()) {
dto.setConfirmOfferCallUCID(dto.getPb().getUcId());
dto.setConfirmOfferCallTimeStamp(Calendar.getInstance().getTime());
// check docs are generated and sent (contracting only)
try {
if (!dto.isCreditLifeSubstitution()) {
// don't check loan offer changes if doing confirm offer insurance standalone
if (!task.getTaskTarget().equals("task.confirm.offer.call.insurance")) {
if (dto.getContractingMethod() == EContractingMethod.BRANCH)
taskRules.checkOfferChangeIsGenerated(quote.getCurrentOffer());
// TODO : Fix this, should not be disabled
else if (!dto.getRequestedProduct().equals(EProductType.MEDICAL))
taskRules.checkOfferChangeIsGeneratedAndSent(quote.getCurrentOffer());
// must send it if !branchpre
if (!dto.getContractingMethod().equals(EContractingMethod.BRANCH))
if (!docSent) throw new ServiceException(ErrorCodes.CVA071);
}
}
// generates and send all required insurance stand-alone documents (if there is no AVS)
if (dto.isInsStandalone()) {
String skipinsavs = getVariable(ConvertUtils.asInt(dto.getPid()), "skipinsavs");
boolean sendDocsNow = true;
if (skipinsavs != null) sendDocsNow = ConvertUtils.asBoolean(skipinsavs);
if (sendDocsNow) {
loadInsuranceDocumentsToSend();
sendSpecificDocuments(cart, task, SystemConstants.DOC_INS_CODES);
}
}
// check av (settlements only)
avBuilder.submitAV(task, dto);
getAvCaches().clear();
findSettlementAvData(dto);
// forced to do the logic here since AvCache is a BayServ entity so we cannot use
// TaskRules
boolean avsDone = true;
String errorMsg = "Account verification status for AV required settlement account : ";
for (ProtoAvCache item : avCaches) {
if (!ValidationUtils.isIn(item.getAppStatus(), SystemConstants.AV_COMPLETED)) {
String accountRef = "";
for (ProtoSettlement settlement : quote.getSettlements()) {
String compare = StringUtils.right(settlement.getAccount().getAccountNumber(), 10);
if (compare.equals(item.getNumber().toString())) {
accountRef = settlement.getFormattedAccountNumber();
avsDone = false;
break;
}
}
errorMessage(
"AVS ", errorMsg + " " + accountRef + " : " + item.getAppStatus(), ERR_GLOBAL);
}
}
if (!avsDone) return;
} catch (ServiceException e) {
popupErrorMessage(e.getError());
return;
}
}
completeConfirmOfferFlux();
if (!isXdsOnlyRequired()) {
if (dto.getContractingMethod() == EContractingMethod.BRANCH
&& getFluxTask(
quote.getPid().intValue(),
"task.account.verification",
new EFluxTaskStatus[] {
EFluxTaskStatus.CREATED,
EFluxTaskStatus.IN_PROGRESS,
EFluxTaskStatus.READY,
EFluxTaskStatus.SUSPENDED
})
.size()
<= 0
&& getFluxTask(
quote.getPid().intValue(),
"task.employment.confirm",
new EFluxTaskStatus[] {
EFluxTaskStatus.CREATED,
EFluxTaskStatus.IN_PROGRESS,
EFluxTaskStatus.READY,
EFluxTaskStatus.SUSPENDED
})
.size()
<= 0) {
// Now send Sign at branch sms
if (!dto.isInsStandalone()) {
bayserv.sendMessage(MessageBuilder.buildBranchSignSms(dto));
}
}
}
saveAndExit();
} catch (ServiceException e) {
logger.error(e);
e.getError().setReference(transmitErrorData(quote, TASK));
info.displayBugDialog(e.getError());
} catch (Exception e) {
logger.error(e);
BaseError error = quote.addError(ErrorCodes.UHE000, e);
error.setReference(transmitErrorData(quote, TASK));
info.displayBugDialog(error);
}
}