/**
* Description of the Method
*
* @param context Description of the Parameter
* @return Description of the Return Value
*/
public String executeCommandDetails(ActionContext context) {
if (!hasPermission(context, "tickets-tickets-tasks-view")) {
return ("PermissionError");
}
Connection db = null;
Task thisTask = null;
String id = context.getRequest().getParameter("id");
if (id == null || "".equals(id.trim())) {
id = (String) context.getRequest().getAttribute("id");
}
SystemStatus systemStatus = this.getSystemStatus(context);
try {
db = this.getConnection(context);
thisTask = new Task(db, Integer.parseInt(id));
// Check access permission to organization record
if (!isRecordAccessPermitted(context, db, thisTask.getTicket().getOrgId())) {
return ("PermissionError");
}
context.getRequest().setAttribute("Task", thisTask);
LookupList list = systemStatus.getLookupList(db, "lookup_ticket_task_category");
context.getRequest().setAttribute("ticketTaskCategoryList", list);
} catch (Exception e) {
context.getRequest().setAttribute("Error", e);
return ("SystemError");
} finally {
this.freeConnection(context, db);
}
addModuleBean(context, "View Tickets", "View Tickets");
return getReturn(context, "TaskDetails");
}
/**
* Description of the Method
*
* @param context Description of the Parameter
* @return Description of the Return Value
*/
public String executeCommandModify(ActionContext context) {
if (!(hasPermission(context, "tickets-tickets-tasks-edit"))) {
return ("PermissionError");
}
Connection db = null;
Task thisTask = null;
String forward = context.getRequest().getParameter("forward");
if (forward != null && !"".equals(forward.trim())) {
context.getRequest().setAttribute("forward", forward);
}
String id = context.getRequest().getParameter("id");
addModuleBean(context, "View Tickets", "Add Ticket");
SystemStatus systemStatus = this.getSystemStatus(context);
String ticketId = context.getRequest().getParameter("ticketId");
Ticket thisTicket = null;
try {
db = this.getConnection(context);
thisTask = (Task) context.getFormBean();
if (thisTask.getId() == -1) {
thisTask = new Task(db, Integer.parseInt(id));
}
// Load the ticket
if (ticketId != null && !"".equals(ticketId)) {
thisTicket = new Ticket(db, Integer.parseInt(ticketId));
} else {
thisTicket = new Ticket(db, thisTask.getTicketId());
}
// Check access permission to organization record
if (!isRecordAccessPermitted(context, db, thisTicket.getOrgId())) {
return ("PermissionError");
}
thisTask.checkEnabledOwnerAccount(db);
if (thisTask.getContactId() > -1) {
thisTask.checkEnabledLinkAccount(db);
Contact contact = new Contact(db, thisTask.getContactId());
thisTask.setContactName(contact.getNameFull());
}
LookupList list = systemStatus.getLookupList(db, "lookup_ticket_task_category");
list.addItem(-1, systemStatus.getLabel("calendar.none.4dashes", "-- None --"));
context.getRequest().setAttribute("ticketTaskCategoryList", list);
} catch (Exception e) {
context.getRequest().setAttribute("Error", e);
return ("SystemError");
} finally {
this.freeConnection(context, db);
}
context.getRequest().setAttribute("Task", thisTask);
if (!hasAuthority(context, thisTask.getOwner())
|| !(hasPermission(context, "tickets-tickets-tasks-edit"))) {
if (hasPermission(context, "tickets-tickets-tasks-view")) {
return "TaskDetailsOK";
}
return ("PermissionError");
}
return "AddTaskOK";
}
/**
* Description of the Method
*
* @param context Description of the Parameter
* @return Description of the Return Value
*/
public String executeCommandAdd(ActionContext context) {
if (!hasPermission(context, "tickets-tickets-tasks-add")) {
return ("PermissionError");
}
Connection db = null;
try {
db = this.getConnection(context);
// Load the ticket
Ticket thisTicket =
new Ticket(db, Integer.parseInt(context.getRequest().getParameter("ticketId")));
// Check access permission to organization record
if (!isRecordAccessPermitted(context, db, thisTicket.getOrgId())) {
return ("PermissionError");
}
TicketTask thisTicketTask = (TicketTask) context.getFormBean();
if (thisTicketTask.getEnteredBy() == -1) {
thisTicketTask = new TicketTask();
thisTicketTask.setTicketId(thisTicket.getId());
}
Task thisTask = thisTicketTask;
context.getRequest().setAttribute("Task", thisTask);
SystemStatus systemStatus = this.getSystemStatus(context);
LookupList list = systemStatus.getLookupList(db, "lookup_ticket_task_category");
list.addItem(-1, systemStatus.getLabel("calendar.none.4dashes", "-- None --"));
context.getRequest().setAttribute("ticketTaskCategoryList", list);
} catch (Exception e) {
context.getRequest().setAttribute("Error", e);
return ("SystemError");
} finally {
this.freeConnection(context, db);
}
addModuleBean(context, "View Tickets", "Add Ticket");
return ("AddTaskOK");
}
/**
* Description of the Method
*
* @param context Description of the Parameter
* @return Description of the Return Value
*/
public String executeCommandSave(ActionContext context) {
String permission = "tickets-tickets-tasks-edit";
Connection db = null;
int resultCount = -1;
boolean recordInserted = false;
boolean isValid = false;
String addAnother = (String) context.getRequest().getParameter("addAnother");
if (addAnother != null && !"".equals(addAnother.trim())) {
context.getRequest().setAttribute("addAnother", addAnother);
}
String forward = context.getRequest().getParameter("forward");
if (forward != null && !"".equals(forward.trim())) {
context.getRequest().setAttribute("forward", forward);
}
String ticketId = context.getRequest().getParameter("ticketId");
TicketTask thisTask = (TicketTask) context.getFormBean();
SystemStatus systemStatus = this.getSystemStatus(context);
String action = (thisTask.getId() > 0 ? "modify" : "insert");
if ("insert".equals(action)) {
permission = "tickets-tickets-tasks-add";
}
if (!hasPermission(context, permission)) {
return ("PermissionError");
}
thisTask.setModifiedBy(getUserId(context));
try {
db = this.getConnection(context);
if ("insert".equals(action)) {
// Load the ticket
Ticket thisTicket = new Ticket(db, Integer.parseInt(ticketId));
// Check access permission to organization record
if (!isRecordAccessPermitted(context, db, thisTicket.getOrgId())) {
return ("PermissionError");
}
if (forward != null || addAnother != null) {
LookupList list = systemStatus.getLookupList(db, "lookup_ticket_task_category");
list.addItem(-1, systemStatus.getLabel("calendar.none.4dashes", "-- None --"));
context.getRequest().setAttribute("ticketTaskCategoryList", list);
}
thisTask.setEnteredBy(getUserId(context));
thisTask.setTicketId(Integer.parseInt(ticketId));
isValid = this.validateObject(context, db, thisTask);
if (isValid) {
recordInserted = thisTask.insert(db);
}
if (recordInserted) {
this.processInsertHook(context, thisTask);
}
} else {
Task oldTask = new Task(db, thisTask.getId());
if (!hasAuthority(context, oldTask.getOwner())) {
return ("PermissionError");
}
isValid = this.validateObject(context, db, thisTask);
if (isValid) {
resultCount = thisTask.update(db);
}
if (resultCount == 1) {
this.processUpdateHook(context, oldTask, thisTask);
}
}
if (!isValid || !(recordInserted || resultCount == 1)) {
if (thisTask.getContactId() > -1) {
thisTask.checkEnabledLinkAccount(db);
Contact contact = new Contact(db, thisTask.getContactId());
thisTask.setContactName(contact.getNameFull());
context.getRequest().setAttribute("Task", thisTask);
}
}
} catch (Exception e) {
context.getRequest().setAttribute("Error", e);
return ("SystemError");
} finally {
this.freeConnection(context, db);
}
if (recordInserted || resultCount == 1) {
if ((resultCount == 1 || recordInserted)
&& forward != null
&& "details".equals(forward.trim())) {
context.getRequest().setAttribute("id", String.valueOf(thisTask.getId()));
context.getRequest().setAttribute("forward", forward);
return executeCommandDetails(context);
}
if (recordInserted && addAnother != null && "true".equals(addAnother.trim())) {
Task task = new Task();
task.setTicketId(ticketId);
context.getRequest().setAttribute("Task", task);
return "AddTaskOK";
}
addModuleBean(context, "View Tickets", "Ticket Save OK");
return ("SaveOK");
}
if ("insert".equals(action)) {
return executeCommandAdd(context);
} else {
return executeCommandModify(context);
}
}
/**
* Description of the Method
*
* @param context Description of the Parameter
* @return Description of the Return Value
*/
public String executeCommandDetails(ActionContext context) {
if (!(hasPermission(context, "sales-leads-action-plans-view"))) {
return ("PermissionError");
}
Exception errorMessage = null;
Connection db = null;
Contact ContactDetails = null;
try {
db = this.getConnection(context);
String contactId = context.getRequest().getParameter("contactId");
if (contactId == null) {
contactId = (String) context.getRequest().getAttribute("contactId");
}
ContactDetails = new Contact(db, Integer.parseInt(contactId));
if (!isRecordAccessPermitted(context, ContactDetails)) {
return ("PermissionError");
}
context.getRequest().setAttribute("ContactDetails", ContactDetails);
String actionPlanId = context.getRequest().getParameter("actionPlanId");
if (actionPlanId == null || "".equals(actionPlanId)) {
actionPlanId = (String) context.getRequest().getAttribute("actionPlanId");
}
ActionPlanWork planWork = new ActionPlanWork();
planWork.setBuildPhaseWork(true);
planWork.setBuildGlobalPhases(Constants.FALSE);
planWork.setBuildStepWork(true);
planWork.setBuildLinkedObject(true);
planWork.queryRecord(db, Integer.parseInt(actionPlanId));
planWork.buildStepLinks();
context.getRequest().setAttribute("actionPlanWork", planWork);
// Build plan with just the global phases
ActionPlanWork globalPlanWork = new ActionPlanWork();
globalPlanWork.setBuildPhaseWork(true);
globalPlanWork.setBuildGlobalPhases(Constants.TRUE);
globalPlanWork.setBuildStepWork(true);
globalPlanWork.setBuildLinkedObject(true);
globalPlanWork.queryRecord(db, Integer.parseInt(actionPlanId));
context.getRequest().setAttribute("globalActionPlanWork", globalPlanWork);
SystemStatus thisSystem = this.getSystemStatus(context);
LookupList ratingLookup = thisSystem.getLookupList(db, "lookup_contact_rating");
ratingLookup.addItem(-1, thisSystem.getLabel("calendar.none.4dashes"));
ratingLookup.setJsEvent("onChange=\"javascript:updateRating(this);\"");
context.getRequest().setAttribute("ratingLookup", ratingLookup);
context.getRequest().setAttribute("systemStatus", thisSystem);
context
.getRequest()
.setAttribute(
"objectName", ActionPlan.getDescriptionGivenConstantId(db, ActionPlan.LEADS));
context.getRequest().setAttribute("constants", ActionPlan.buildConstants(db));
String notAttached = context.getRequest().getParameter("notAttached");
Organization orgDetails = new Organization();
context.getRequest().setAttribute("orgDetails", orgDetails);
if (notAttached != null && "true".equals(notAttached.trim())) {
context
.getRequest()
.setAttribute(
"actionWarning",
thisSystem.getLabel("", "The recipient was not added to the active campaign"));
}
} catch (Exception e) {
e.printStackTrace();
context.getRequest().setAttribute("Error", e);
return ("SystemError");
} finally {
this.freeConnection(context, db);
}
return getReturn(context, "Details");
}