public List<KBArticle> getSectionsKBArticles(
long groupId,
String[] sections,
int status,
int start,
int end,
OrderByComparator orderByComparator)
throws SystemException {
String[] array = AdminUtil.escapeSections(sections);
for (int i = 0; i < array.length; i++) {
array[i] = StringUtil.quote(array[i], StringPool.PERCENT);
}
if (status == WorkflowConstants.STATUS_ANY) {
return kbArticlePersistence.findByG_P_S_L(
groupId,
KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY,
array,
true,
start,
end,
orderByComparator);
} else if (status == WorkflowConstants.STATUS_APPROVED) {
return kbArticlePersistence.findByG_P_S_M(
groupId,
KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY,
array,
true,
start,
end,
orderByComparator);
}
return kbArticlePersistence.findByG_P_S_S(
groupId,
KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY,
array,
status,
start,
end,
orderByComparator);
}
public int getSectionsKBArticlesCount(long groupId, String[] sections, int status)
throws SystemException {
String[] array = AdminUtil.escapeSections(sections);
for (int i = 0; i < array.length; i++) {
array[i] = StringUtil.quote(array[i], StringPool.PERCENT);
}
if (status == WorkflowConstants.STATUS_ANY) {
return kbArticlePersistence.countByG_P_S_L(
groupId, KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY, array, true);
} else if (status == WorkflowConstants.STATUS_APPROVED) {
return kbArticlePersistence.countByG_P_S_M(
groupId, KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY, array, true);
}
return kbArticlePersistence.countByG_P_S_S(
groupId, KBArticleConstants.DEFAULT_PARENT_RESOURCE_PRIM_KEY, array, status);
}
protected Map<String, String> getEmailKBArticleDiffs(KBArticle kbArticle) {
Map<String, String> emailKBArticleDiffs = new HashMap<String, String>();
for (String param : new String[] {"content", "title"}) {
String value = BeanPropertiesUtil.getString(kbArticle, param);
try {
value =
AdminUtil.getKBArticleDiff(
kbArticle.getResourcePrimKey(),
kbArticle.getVersion() - 1,
kbArticle.getVersion(),
param);
} catch (Exception e) {
_log.error(e, e);
}
emailKBArticleDiffs.put(param, value);
}
return emailKBArticleDiffs;
}
public KBArticle updateKBArticle(
long userId,
long resourcePrimKey,
String title,
String content,
String description,
String[] sections,
String dirName,
ServiceContext serviceContext)
throws PortalException, SystemException {
// KB article
User user = userPersistence.findByPrimaryKey(userId);
int version = KBArticleConstants.DEFAULT_VERSION;
int status = WorkflowConstants.STATUS_DRAFT;
validate(title, content);
KBArticle oldKBArticle = getLatestKBArticle(resourcePrimKey, WorkflowConstants.STATUS_ANY);
long oldResourcePrimKey = oldKBArticle.getResourcePrimKey();
long oldGroupId = oldKBArticle.getGroupId();
Date oldCreateDate = oldKBArticle.getCreateDate();
long oldRootResourcePrimKey = oldKBArticle.getRootResourcePrimKey();
long oldParentResourcePrimKey = oldKBArticle.getParentResourcePrimKey();
int oldVersion = oldKBArticle.getVersion();
double oldPriority = oldKBArticle.getPriority();
int oldViewCount = oldKBArticle.getViewCount();
int oldStatus = oldKBArticle.getStatus();
KBArticle kbArticle = null;
if (oldStatus == WorkflowConstants.STATUS_APPROVED) {
long kbArticleId = counterLocalService.increment();
kbArticle = kbArticlePersistence.create(kbArticleId);
version = oldVersion + 1;
} else {
kbArticle = oldKBArticle;
version = oldVersion;
}
if (oldStatus == WorkflowConstants.STATUS_PENDING) {
status = WorkflowConstants.STATUS_PENDING;
}
kbArticle.setResourcePrimKey(oldResourcePrimKey);
kbArticle.setGroupId(oldGroupId);
kbArticle.setCompanyId(user.getCompanyId());
kbArticle.setUserId(user.getUserId());
kbArticle.setUserName(user.getFullName());
kbArticle.setCreateDate(oldCreateDate);
kbArticle.setModifiedDate(serviceContext.getModifiedDate(null));
kbArticle.setRootResourcePrimKey(oldRootResourcePrimKey);
kbArticle.setParentResourcePrimKey(oldParentResourcePrimKey);
kbArticle.setVersion(version);
kbArticle.setTitle(title);
kbArticle.setContent(content);
kbArticle.setDescription(description);
kbArticle.setPriority(oldPriority);
kbArticle.setSections(StringUtil.merge(AdminUtil.escapeSections(sections)));
kbArticle.setViewCount(oldViewCount);
kbArticle.setLatest(true);
kbArticle.setMain(false);
kbArticle.setStatus(status);
kbArticlePersistence.update(kbArticle, false);
if (oldVersion < version) {
oldKBArticle.setLatest(false);
kbArticlePersistence.update(oldKBArticle, false);
}
// Resources
if ((serviceContext.getGroupPermissions() != null)
|| (serviceContext.getGuestPermissions() != null)) {
updateKBArticleResources(
kbArticle, serviceContext.getGroupPermissions(), serviceContext.getGuestPermissions());
}
// Asset
updateKBArticleAsset(
userId, kbArticle, serviceContext.getAssetCategoryIds(), serviceContext.getAssetTagNames());
// Attachments
updateKBArticleAttachments(kbArticle, oldVersion, dirName, serviceContext);
// Workflow
WorkflowHandlerRegistryUtil.startWorkflowInstance(
user.getCompanyId(),
kbArticle.getGroupId(),
userId,
KBArticle.class.getName(),
resourcePrimKey,
kbArticle,
serviceContext);
return kbArticle;
}
protected void notifySubscribers(KBArticle kbArticle, ServiceContext serviceContext)
throws PortalException, SystemException {
if (Validator.isNull(serviceContext.getLayoutFullURL())) {
return;
}
PortletPreferences preferences = ServiceContextUtil.getPortletPreferences(serviceContext);
if (preferences == null) {
long ownerId = kbArticle.getGroupId();
int ownerType = PortletKeys.PREFS_OWNER_TYPE_GROUP;
long plid = PortletKeys.PREFS_PLID_SHARED;
String portletId = PortletKeys.KNOWLEDGE_BASE_ADMIN;
String defaultPreferences = null;
preferences =
portletPreferencesLocalService.getPreferences(
kbArticle.getCompanyId(), ownerId, ownerType, plid, portletId, defaultPreferences);
}
if (serviceContext.isCommandAdd() && !AdminUtil.getEmailKBArticleAddedEnabled(preferences)) {
return;
}
if (serviceContext.isCommandUpdate()
&& !AdminUtil.getEmailKBArticleUpdatedEnabled(preferences)) {
return;
}
String fromName = AdminUtil.getEmailFromName(preferences);
String fromAddress = AdminUtil.getEmailFromAddress(preferences);
String kbArticleContent =
StringUtil.replace(
kbArticle.getContent(),
new String[] {"href=\"/", "src=\"/"},
new String[] {
"href=\"" + serviceContext.getPortalURL() + "/",
"src=\"" + serviceContext.getPortalURL() + "/"
});
Map<String, String> kbArticleDiffs = getEmailKBArticleDiffs(kbArticle);
for (String key : kbArticleDiffs.keySet()) {
String value =
StringUtil.replace(
kbArticleDiffs.get(key),
new String[] {"href=\"/", "src=\"/"},
new String[] {
"href=\"" + serviceContext.getPortalURL() + "/",
"src=\"" + serviceContext.getPortalURL() + "/"
});
kbArticleDiffs.put(key, value);
}
String subject = null;
String body = null;
if (serviceContext.isCommandAdd()) {
subject = AdminUtil.getEmailKBArticleAddedSubject(preferences);
body = AdminUtil.getEmailKBArticleUpdatedBody(preferences);
} else {
subject = AdminUtil.getEmailKBArticleUpdatedSubject(preferences);
body = AdminUtil.getEmailKBArticleUpdatedBody(preferences);
}
SubscriptionSender subscriptionSender = new AdminSubscriptionSender(kbArticle, serviceContext);
subscriptionSender.setBody(body);
subscriptionSender.setCompanyId(kbArticle.getCompanyId());
subscriptionSender.setContextAttributes(
"[$ARTICLE_CONTENT$]",
kbArticleContent,
"[$ARTICLE_CONTENT_DIFF$]",
kbArticleDiffs.get("content"),
"[$ARTICLE_TITLE$]",
kbArticle.getTitle(),
"[$ARTICLE_TITLE_DIFF$]",
kbArticleDiffs.get("title"));
subscriptionSender.setContextUserPrefix("ARTICLE");
subscriptionSender.setFrom(fromAddress, fromName);
subscriptionSender.setHtmlFormat(true);
subscriptionSender.setMailId("kb_article", kbArticle.getKbArticleId());
subscriptionSender.setPortletId(serviceContext.getPortletId());
subscriptionSender.setReplyToAddress(fromAddress);
subscriptionSender.setScopeGroupId(kbArticle.getGroupId());
subscriptionSender.setSubject(subject);
subscriptionSender.setUserId(kbArticle.getUserId());
subscriptionSender.addPersistedSubscribers(KBArticle.class.getName(), kbArticle.getGroupId());
subscriptionSender.addPersistedSubscribers(
KBArticle.class.getName(), kbArticle.getResourcePrimKey());
while (!kbArticle.isRoot()) {
kbArticle =
getLatestKBArticle(
kbArticle.getParentResourcePrimKey(), WorkflowConstants.STATUS_APPROVED);
subscriptionSender.addPersistedSubscribers(
KBArticle.class.getName(), kbArticle.getResourcePrimKey());
}
subscriptionSender.flushNotificationsAsync();
}
public KBArticle addKBArticle(
long userId,
long parentResourcePrimKey,
String title,
String content,
String description,
String[] sections,
String dirName,
ServiceContext serviceContext)
throws PortalException, SystemException {
// KB article
User user = userPersistence.findByPrimaryKey(userId);
long groupId = serviceContext.getScopeGroupId();
double priority = getPriority(groupId, parentResourcePrimKey);
Date now = new Date();
validate(title, content);
long kbArticleId = counterLocalService.increment();
long resourcePrimKey = counterLocalService.increment();
long rootResourcePrimKey = getRootResourcePrimKey(resourcePrimKey, parentResourcePrimKey);
KBArticle kbArticle = kbArticlePersistence.create(kbArticleId);
kbArticle.setUuid(serviceContext.getUuid());
kbArticle.setResourcePrimKey(resourcePrimKey);
kbArticle.setGroupId(groupId);
kbArticle.setCompanyId(user.getCompanyId());
kbArticle.setUserId(user.getUserId());
kbArticle.setUserName(user.getFullName());
kbArticle.setCreateDate(serviceContext.getCreateDate(now));
kbArticle.setModifiedDate(serviceContext.getModifiedDate(now));
kbArticle.setRootResourcePrimKey(rootResourcePrimKey);
kbArticle.setParentResourcePrimKey(parentResourcePrimKey);
kbArticle.setVersion(KBArticleConstants.DEFAULT_VERSION);
kbArticle.setTitle(title);
kbArticle.setContent(content);
kbArticle.setDescription(description);
kbArticle.setPriority(priority);
kbArticle.setSections(StringUtil.merge(AdminUtil.escapeSections(sections)));
kbArticle.setViewCount(0);
kbArticle.setLatest(true);
kbArticle.setMain(false);
kbArticle.setStatus(WorkflowConstants.STATUS_DRAFT);
kbArticlePersistence.update(kbArticle, false);
// Resources
resourceLocalService.addModelResources(kbArticle, serviceContext);
// Asset
updateKBArticleAsset(
userId, kbArticle, serviceContext.getAssetCategoryIds(), serviceContext.getAssetTagNames());
// Attachments
addKBArticleAttachments(kbArticle, dirName, serviceContext);
// Workflow
WorkflowHandlerRegistryUtil.startWorkflowInstance(
user.getCompanyId(),
groupId,
userId,
KBArticle.class.getName(),
resourcePrimKey,
kbArticle,
serviceContext);
return kbArticle;
}
protected PortletURL getKBArticleURL(
long plid, boolean privateLayout, KBArticle kbArticle, HttpServletRequest request)
throws Exception {
PortletURL firstMatchPortletURL = null;
List<Layout> layouts = getCandidateLayouts(plid, privateLayout, kbArticle);
for (Layout layout : layouts) {
LayoutTypePortlet layoutTypePortlet = (LayoutTypePortlet) layout.getLayoutType();
List<Portlet> portlets = layoutTypePortlet.getAllPortlets();
for (Portlet portlet : portlets) {
String rootPortletId = PortletConstants.getRootPortletId(portlet.getPortletId());
if (rootPortletId.equals(PortletKeys.KNOWLEDGE_BASE_DISPLAY)) {
PortletPreferences portletPreferences =
PortletPreferencesFactoryUtil.getPortletSetup(
layout, portlet.getPortletId(), StringPool.BLANK);
long kbFolderClassNameId = PortalUtil.getClassNameId(KBFolderConstants.getClassName());
long resourceClassNameId =
GetterUtil.getLong(
portletPreferences.getValue("resourceClassNameId", null), kbFolderClassNameId);
long resourcePrimKey =
GetterUtil.getLong(
portletPreferences.getValue("resourcePrimKey", null),
KBFolderConstants.DEFAULT_PARENT_FOLDER_ID);
if (resourceClassNameId == kbFolderClassNameId) {
if (isParentFolder(resourcePrimKey, kbArticle.getKbFolderId())) {
return getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
} else if (resourcePrimKey == kbArticle.getResourcePrimKey()) {
return getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
if (firstMatchPortletURL == null) {
firstMatchPortletURL =
getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
}
if (rootPortletId.equals(PortletKeys.KNOWLEDGE_BASE_SECTION)) {
PortletPreferences portletPreferences =
PortletPreferencesFactoryUtil.getPortletSetup(
layout, portlet.getPortletId(), StringPool.BLANK);
String[] kbArticlesSections =
portletPreferences.getValues("kbArticlesSections", new String[0]);
KBArticle rootKBArticle =
KBArticleLocalServiceUtil.fetchLatestKBArticle(
kbArticle.getRootResourcePrimKey(), WorkflowConstants.STATUS_APPROVED);
if (rootKBArticle == null) {
continue;
}
String[] sections = AdminUtil.unescapeSections(rootKBArticle.getSections());
for (String section : sections) {
if (!ArrayUtil.contains(kbArticlesSections, section)) {
continue;
}
return getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
}
if (rootPortletId.equals(PortletKeys.KNOWLEDGE_BASE_ARTICLE)) {
PortletPreferences portletPreferences =
PortletPreferencesFactoryUtil.getPortletSetup(
layout, portlet.getPortletId(), StringPool.BLANK);
long resourcePrimKey =
GetterUtil.getLong(portletPreferences.getValue("resourcePrimKey", null));
KBArticle selKBArticle =
KBArticleLocalServiceUtil.fetchLatestKBArticle(
resourcePrimKey, WorkflowConstants.STATUS_APPROVED);
if (selKBArticle == null) {
continue;
}
long rootResourcePrimKey = kbArticle.getRootResourcePrimKey();
long selRootResourcePrimKey = selKBArticle.getRootResourcePrimKey();
if (rootResourcePrimKey == selRootResourcePrimKey) {
return getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
if (firstMatchPortletURL == null) {
firstMatchPortletURL =
getKBArticleURL(layout.getPlid(), portlet.getPortletId(), kbArticle, request);
}
}
}
}
return firstMatchPortletURL;
}
protected void notifySubscribers(KBComment kbComment, ServiceContext serviceContext)
throws PortalException {
PortletPreferences preferences =
portletPreferencesLocalService.getPreferences(
kbComment.getCompanyId(),
kbComment.getGroupId(),
PortletKeys.PREFS_OWNER_TYPE_GROUP,
PortletKeys.PREFS_PLID_SHARED,
PortletKeys.KNOWLEDGE_BASE_ADMIN,
null);
if (!AdminUtil.isSuggestionStatusChangeNotificationEnabled(
kbComment.getStatus(), preferences)) {
return;
}
String fromName = AdminUtil.getEmailFromName(preferences, serviceContext.getCompanyId());
String fromAddress = AdminUtil.getEmailFromAddress(preferences, kbComment.getCompanyId());
String subject =
AdminUtil.getEmailKBArticleSuggestionNotificationSubject(
kbComment.getStatus(), preferences);
String body =
AdminUtil.getEmailKBArticleSuggestionNotificationBody(kbComment.getStatus(), preferences);
KBArticle kbArticle =
kbArticleLocalService.getLatestKBArticle(
kbComment.getClassPK(), WorkflowConstants.STATUS_APPROVED);
String kbArticleContent =
StringUtil.replace(
kbArticle.getContent(),
new String[] {"href=\"/", "src=\"/"},
new String[] {
"href=\"" + serviceContext.getPortalURL() + "/",
"src=\"" + serviceContext.getPortalURL() + "/"
});
SubscriptionSender subscriptionSender = new AdminSubscriptionSender(kbArticle, serviceContext);
subscriptionSender.setBody(body);
subscriptionSender.setCompanyId(kbArticle.getCompanyId());
subscriptionSender.setContextAttribute("[$ARTICLE_CONTENT$]", kbArticleContent, false);
subscriptionSender.setContextAttribute("[$ARTICLE_TITLE$]", kbArticle.getTitle(), false);
subscriptionSender.setContextAttribute("[$COMMENT_CONTENT$]", kbComment.getContent(), false);
subscriptionSender.setContextUserPrefix("ARTICLE");
subscriptionSender.setFrom(fromAddress, fromName);
subscriptionSender.setHtmlFormat(true);
subscriptionSender.setMailId("kb_article", kbArticle.getKbArticleId());
subscriptionSender.setPortletId(serviceContext.getPortletId());
subscriptionSender.setReplyToAddress(fromAddress);
subscriptionSender.setScopeGroupId(kbArticle.getGroupId());
subscriptionSender.setSubject(subject);
subscriptionSender.setUserId(kbArticle.getUserId());
User user = userLocalService.getUser(kbComment.getUserId());
subscriptionSender.addRuntimeSubscribers(user.getEmailAddress(), user.getFullName());
subscriptionSender.flushNotificationsAsync();
}
@Override
protected void doImportStagedModel(PortletDataContext portletDataContext, KBArticle kbArticle)
throws Exception {
long userId = portletDataContext.getUserId(kbArticle.getUserUuid());
if (kbArticle.getParentResourcePrimKey() != KBFolderConstants.DEFAULT_PARENT_FOLDER_ID) {
if (kbArticle.getClassNameId() == kbArticle.getParentResourceClassNameId()) {
StagedModelDataHandlerUtil.importReferenceStagedModels(
portletDataContext, kbArticle, KBArticle.class);
} else {
StagedModelDataHandlerUtil.importReferenceStagedModels(
portletDataContext, kbArticle, KBFolder.class);
}
}
Map<Long, Long> kbArticleResourcePrimKeys =
(Map<Long, Long>) portletDataContext.getNewPrimaryKeysMap(KBArticle.class);
long parentResourcePrimKey =
MapUtil.getLong(
kbArticleResourcePrimKeys,
kbArticle.getParentResourcePrimKey(),
KBFolderConstants.DEFAULT_PARENT_FOLDER_ID);
long resourcePrimaryKey =
MapUtil.getLong(kbArticleResourcePrimKeys, kbArticle.getResourcePrimKey(), 0);
if (parentResourcePrimKey == KBFolderConstants.DEFAULT_PARENT_FOLDER_ID) {
Map<Long, Long> kbFolderResourcePrimKeys =
(Map<Long, Long>) portletDataContext.getNewPrimaryKeysMap(KBFolder.class);
parentResourcePrimKey =
MapUtil.getLong(
kbFolderResourcePrimKeys,
kbArticle.getParentResourcePrimKey(),
KBFolderConstants.DEFAULT_PARENT_FOLDER_ID);
}
String[] sections = AdminUtil.unescapeSections(kbArticle.getSections());
ServiceContext serviceContext = portletDataContext.createServiceContext(kbArticle);
KBArticle importedKBArticle = null;
if (portletDataContext.isDataStrategyMirror()) {
KBArticle existingKBArticle =
KBArticleUtil.fetchByR_V(resourcePrimaryKey, kbArticle.getVersion());
if (existingKBArticle == null) {
existingKBArticle =
fetchStagedModelByUuidAndGroupId(
kbArticle.getUuid(), portletDataContext.getScopeGroupId());
}
if (existingKBArticle == null) {
serviceContext.setUuid(kbArticle.getUuid());
existingKBArticle =
KBArticleLocalServiceUtil.fetchLatestKBArticle(
resourcePrimaryKey, WorkflowConstants.STATUS_ANY);
if (existingKBArticle == null) {
importedKBArticle =
KBArticleLocalServiceUtil.addKBArticle(
userId,
kbArticle.getParentResourceClassNameId(),
parentResourcePrimKey,
kbArticle.getTitle(),
kbArticle.getUrlTitle(),
kbArticle.getContent(),
kbArticle.getDescription(),
kbArticle.getSourceURL(),
sections,
null,
serviceContext);
KBArticleLocalServiceUtil.updatePriority(
importedKBArticle.getResourcePrimKey(), kbArticle.getPriority());
} else {
KBArticleLocalServiceUtil.updateKBArticle(
userId,
existingKBArticle.getResourcePrimKey(),
kbArticle.getTitle(),
kbArticle.getContent(),
kbArticle.getDescription(),
kbArticle.getSourceURL(),
sections,
null,
null,
serviceContext);
KBArticleLocalServiceUtil.moveKBArticle(
userId,
existingKBArticle.getResourcePrimKey(),
existingKBArticle.getParentResourceClassNameId(),
parentResourcePrimKey,
kbArticle.getPriority());
importedKBArticle =
KBArticleLocalServiceUtil.getLatestKBArticle(
existingKBArticle.getResourcePrimKey(), WorkflowConstants.STATUS_APPROVED);
}
} else {
importedKBArticle = existingKBArticle;
}
} else {
importedKBArticle =
KBArticleLocalServiceUtil.addKBArticle(
userId,
kbArticle.getParentResourceClassNameId(),
parentResourcePrimKey,
kbArticle.getTitle(),
kbArticle.getUrlTitle(),
kbArticle.getContent(),
kbArticle.getDescription(),
kbArticle.getSourceURL(),
sections,
null,
serviceContext);
KBArticleLocalServiceUtil.updatePriority(
importedKBArticle.getResourcePrimKey(), kbArticle.getPriority());
}
importKBArticleAttachments(portletDataContext, kbArticle, importedKBArticle);
portletDataContext.importClassedModel(kbArticle, importedKBArticle);
if (!kbArticle.isMain()) {
kbArticleResourcePrimKeys.put(
kbArticle.getResourcePrimKey(), importedKBArticle.getResourcePrimKey());
}
}
