/*申请客服介入*/
public void applycbJudge() {
SysUser abuser = this.getSessionAttr("abuser");
SimpleDateFormat df = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
String str_date = df.format(new Date());
if (abuser == null || abuser.get("id") == null) {
redirect("/ab/login");
} else {
String cbid = this.getPara("cbid");
String inputRandomCode = this.getPara("captchaCode");
String content = this.getPara("content");
Object objMd5RandomCode = this.getSessionAttr(CaptchaRender.DEFAULT_CAPTCHA_MD5_CODE_KEY);
// 验证验证码
if (!CaptchaRender.validate(objMd5RandomCode.toString(), inputRandomCode)) {
this.renderJson("1");
}
// 验证content
else if (StringUtil.isNull(content) || content.length() > 100) {
this.renderJson("2");
} // 更新退单记录
else {
AbOrderChargeback cb = AbOrderChargeback.dao.findById(cbid);
cb.set(AbOrderChargeback.JUDGE_ID, abuser.get(SysUser.ID));
cb.set(AbOrderChargeback.JUDGE_DESC, content);
cb.set(AbOrderChargeback.JUDGE_TIME, DateUtil.getCurrentDate());
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE5);
cb.set(AbOrderChargeback.STATUS, CommonStaticData.CB_STATUS2);
cb.update();
String userid = abuser.getStr("id");
String roleid = abuser.getStr("role_id");
Record record = new Record();
record.set("id", StringUtil.getUuid32());
record.set("user_id", userid);
record.set("role_id", roleid);
record.set("mes_title", "退单消息");
record.set("mes_type", "0");
record.set("isread", "0");
record.set("text", "您已申请了客服介入！");
record.set("send_date", str_date);
Db.save("message", record);
this.renderJson("0");
}
}
}
/*商户回复 1同意退单，2申诉*/
public void addcbReponse() {
SysUser abuser = this.getSessionAttr("abuser");
SimpleDateFormat df = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
String str_date = df.format(new Date());
if (abuser == null || abuser.get("id") == null) {
redirect("/ab/login");
} else {
String cbid = this.getPara("cbid");
String agree = this.getPara("agree");
String inputRandomCode = this.getPara("captchaCode");
String content = this.getPara("content");
Object objMd5RandomCode = this.getSessionAttr(CaptchaRender.DEFAULT_CAPTCHA_MD5_CODE_KEY);
// 验证验证码
if (!CaptchaRender.validate(objMd5RandomCode.toString(), inputRandomCode)) {
this.renderJson("1");
}
// 验证content
else if (StringUtil.isNull(content) || content.length() > 100) {
this.renderJson("2");
} // 更新退单记录
else {
AbOrderChargeback cb = AbOrderChargeback.dao.findById(cbid);
cb.set(AbOrderChargeback.REP_DESC, content);
cb.set(AbOrderChargeback.REP_TIME, DateUtil.getCurrentDate());
SysUser mer = SysUser.dao.findById(abuser.getStr(SysUser.ID));
SysUser user = SysUser.dao.findById(cb.getStr(AbOrderChargeback.XDR_ID));
// 同意
if (agree.equals("1")) {
// 更新退单状态
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE6);
cb.set(AbOrderChargeback.STATUS, CommonStaticData.CB_STATUS3);
// 金额
AbOrder order = AbOrder.dao.findById(cb.getStr(AbOrderChargeback.ORDER_ID));
BigDecimal money = order.getBigDecimal(AbOrder.DDZJE);
// 更新订单状态
order.set(AbOrder.DDZT, "5");
order.update();
// 商户余额金额减少
BigDecimal merye = mer.getBigDecimal(SysUser.ZHYE);
mer.set(SysUser.ZHYE, merye.subtract(money));
mer.update();
// 用户余额增加
BigDecimal userye = mer.getBigDecimal(SysUser.ZHYE);
user.set(SysUser.ZHYE, userye.add(money));
// 判断是否已经支付，如果已经支付，则扣除积分
if ("1".equals(order.getStr(AbOrder.ZFZT))) {
int jf = user.getInt(SysUser.JIFEN);
int mjf = money.setScale(0, BigDecimal.ROUND_HALF_UP).intValue();
user.set(SysUser.JIFEN, jf - mjf);
}
user.update();
String sn = order.getStr("sn");
String userid = user.getStr("id");
String roleid = user.getStr("role_id");
Record record = new Record();
record.set("id", StringUtil.getUuid32());
record.set("user_id", userid);
record.set("role_id", roleid);
record.set("mes_title", "退单消息");
record.set("mes_type", "0");
record.set("isread", "0");
record.set("text", "商户同意退单！订单号：" + sn);
record.set("send_date", str_date);
Db.save("message", record);
} else {
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE3);
String userid = user.getStr("id");
String roleid = user.getStr("role_id");
Record record = new Record();
record.set("id", StringUtil.getUuid32());
record.set("user_id", userid);
record.set("role_id", roleid);
record.set("mes_title", "退单消息");
record.set("mes_type", "0");
record.set("isread", "0");
record.set("text", "商户已提起申诉！");
record.set("send_date", str_date);
Db.save("message", record);
}
cb.update();
this.renderJson("0");
}
}
}
/** 申请退单 */
public void addchargeback() {
SysUser abuser = this.getSessionAttr("abuser");
if (abuser == null || abuser.get("id") == null) {
redirect("/ab/login");
} else {
String inputRandomCode = this.getPara("backCaptchaCode");
String orderId = this.getPara("orderid");
String content = this.getPara("applyBackContent");
String img_url = this.getPara("apyimg");
Object objMd5RandomCode = this.getSessionAttr(CaptchaRender.DEFAULT_CAPTCHA_MD5_CODE_KEY);
// 验证验证码
if (!CaptchaRender.validate(objMd5RandomCode.toString(), inputRandomCode)) {
this.renderJson("1");
}
// 验证content
else if (StringUtil.isNull(content) || content.length() > 100) {
this.renderJson("2");
}
// 判断是否已经申请退单
else if (AbOrderChargeback.dao.findFirst(
"select * from ab_order_chargeback where order_id = '" + orderId + "'")
!= null) {
this.renderJson("3");
}
// 插入退单记录
else {
abuser = SysUser.dao.findById(abuser.get("id"));
AbOrder order = AbOrder.dao.findById(orderId);
AbOrderChargeback cb = new AbOrderChargeback();
cb.set(AbOrderChargeback.ID, StringUtil.getUuid32());
cb.set(AbOrderChargeback.MER_ID, order.getStr(AbOrder.MID));
cb.set(AbOrderChargeback.XDR_ID, order.getStr(AbOrder.XDRID));
cb.set(AbOrderChargeback.QDR_ID, order.getStr(AbOrder.QDRID));
cb.set(AbOrderChargeback.ORDER_ID, orderId);
cb.set(AbOrderChargeback.APPLY_ID, abuser.get(SysUser.ID));
cb.set(AbOrderChargeback.APPLY_DESC, content);
cb.set(AbOrderChargeback.APPLY_TIME, DateUtil.getCurrentDate());
cb.set(AbOrderChargeback.STATUS, CommonStaticData.CB_STATUS1);
// 申请人类型 1 用户 2商户 3业务员
if (CommonStaticData.USER_TYPE_MEMBER.equals(abuser.get(SysUser.ROLE_ID))) {
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE1);
cb.set(AbOrderChargeback.APPLY_TYPE, CommonStaticData.CB_APPLYTYPE_MEMBER);
} else if (CommonStaticData.USER_TYPE_MERCHANT.equals(abuser.get(SysUser.ROLE_ID))) {
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE2);
cb.set(AbOrderChargeback.APPLY_TYPE, CommonStaticData.CB_APPLYTYPE_MERCHANT);
} else if (CommonStaticData.USER_TYPE_SERVICE.equals(abuser.get(SysUser.ROLE_ID))) {
cb.set(AbOrderChargeback.CB_STATUS, CommonStaticData.CB_TYPE8);
cb.set(AbOrderChargeback.APPLY_TYPE, CommonStaticData.CB_APPLYTYPE_SERVICE);
}
if (!StringUtil.isNull(img_url)) {
FileInputStream file = null;
try {
file = new FileInputStream(PathKit.getWebRootPath() + "\\upload\\" + img_url);
} catch (FileNotFoundException e) {
e.printStackTrace();
}
cb.set(AbOrderChargeback.APPLY_IMG_URL, img_url);
cb.set(AbOrderChargeback.APPLY_IMG, file);
}
cb.save();
String sn = order.getStr("sn");
String userid = abuser.getStr("id");
String roleid = abuser.getStr("role_id");
SimpleDateFormat df = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
String str_date = df.format(new Date());
Record record = new Record();
record.set("id", StringUtil.getUuid32());
record.set("user_id", userid);
record.set("role_id", roleid);
record.set("mes_title", "退单消息");
record.set("mes_type", "0");
record.set("isread", "0");
record.set("text", "申请退单成功！订单号：" + sn);
record.set("send_date", str_date);
Db.save("message", record);
this.renderJson("0");
}
}
}
/*用户，商户增加补充证据*/
public void addcomplement() {
SysUser abuser = this.getSessionAttr("abuser");
if (abuser == null || abuser.get("id") == null) {
redirect("/ab/login");
} else {
String cbid = this.getPara("cbid");
String inputRandomCode = this.getPara("comCaptchaCode");
String content = this.getPara("comContent");
String img_url = this.getPara("apyimg");
Object objMd5RandomCode = this.getSessionAttr(CaptchaRender.DEFAULT_CAPTCHA_MD5_CODE_KEY);
// 验证验证码
if (!CaptchaRender.validate(objMd5RandomCode.toString(), inputRandomCode)) {
this.renderJson("1");
}
// 验证content
else if (StringUtil.isNull(content) || content.length() > 100) {
this.renderJson("2");
} // 插入退单补充记录
else {
abuser = SysUser.dao.findById(abuser.get("id"));
AbOrderChargebackItem aoci = new AbOrderChargebackItem();
aoci.set(AbOrderChargebackItem.ID, StringUtil.getUuid32());
aoci.set(AbOrderChargebackItem.CBID, cbid);
aoci.set(AbOrderChargebackItem.UID, abuser.getStr(SysUser.ID));
if (CommonStaticData.USER_TYPE_MEMBER.equals(abuser.get(SysUser.ROLE_ID))) {
aoci.set(AbOrderChargebackItem.TYPE, CommonStaticData.CB_APPLYTYPE_MEMBER);
} else if (CommonStaticData.USER_TYPE_MERCHANT.equals(abuser.get(SysUser.ROLE_ID))) {
aoci.set(AbOrderChargebackItem.TYPE, CommonStaticData.CB_APPLYTYPE_MERCHANT);
} else if (CommonStaticData.USER_TYPE_SERVICE.equals(abuser.get(SysUser.ROLE_ID))) {
aoci.set(AbOrderChargebackItem.TYPE, CommonStaticData.CB_APPLYTYPE_SERVICE);
}
aoci.set(AbOrderChargebackItem.CONTENT, content);
aoci.set(AbOrderChargebackItem.DATETIME, DateUtil.getCurrentDate());
if (img_url != null) {
FileInputStream file = null;
try {
file = new FileInputStream(PathKit.getWebRootPath() + "\\upload\\" + img_url);
} catch (FileNotFoundException e) {
e.printStackTrace();
}
aoci.set(AbOrderChargebackItem.IMG_URL, img_url);
aoci.set(AbOrderChargebackItem.IMAGE, file);
}
aoci.save();
String userid = abuser.getStr("id");
String roleid = abuser.getStr("role_id");
SimpleDateFormat df = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
String str_date = df.format(new Date());
Record record = new Record();
record.set("id", StringUtil.getUuid32());
record.set("user_id", userid);
record.set("role_id", roleid);
record.set("mes_title", "退单消息");
record.set("mes_type", "0");
record.set("isread", "0");
record.set("text", "证据已补充！");
record.set("send_date", str_date);
Db.save("message", record);
this.renderJson("0");
}
}
}